{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10169649,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2001","dateComplaintFiled":"09/30/2006","vin":"1HGCD5654TA","components":"SERVICE BRAKES, HYDRAULIC","summary":"ABS LIGHT CAME ON ACCOMPANIED BY BUZZER. CHECKED BRAKE FLUID AND FOUND THAT I WAS ALMOST EMPTY IN ABS RESERVOIR. ADDED FLUID AND HAD ABS MODULATOR CHECKED.  MODULATOR WAS FOUND TO BE LEAKING BRAKE FLUID FROM FITTING ON UNDERSIDE.  I CONTACTED DEALER TO EFFECT REPAIR,AND WAS TOLD A NEW ABS MODULATOR WOULD BE ABOUT $1500-$1600 DOLLARS.  SINCE VEHICLE WAS JUST PAST WARRANTY LIMITS, I INQUIRED IF SOME CONSIDERATION MIGHT BE MADE SINCE IT WAS CONSIDERED A NON-WEAR ITEM. DEALER DENIED ANY CONSIDERATIONS.     UPON FURTHER RESEARCH INTO THE MATTER, I DISCOVERED A HONDA SERVICE BULLETIN HAD BEEN RELEASED TO DEALERS PRIOR TO MY COMPLAINT THAT ACKNOWLEDGES A PROBLEM WITH \"LEAKING ABS MODULATORS\" HONDA SERVICE BULLETIN # 960-50 JUNE 30,1998. IT STATES THAT THE PLUGS IN THE ABS MODULATOR MAY NOT BE PROPERLY TIGHTENED,AND GOES ON TO DESCRIBE A SIMPLE INEXPENSIVE FIX FOR THIS SYMPTOM.     WHEN I AGAIN CONTACTED THE DEALER AND MADE THEM AWARE OF THIS,THEY AGAIN SAID THEY WOULD FIX IT BY REPLACING THE UNIT FOR $1500-$1600-NO WARRANTY-NO EXCEPTIONS.     I INQUIRED ABOUT THE REGIONAL WARRANTY REPRESENTATIVE,GOT HIS PHONE NUMBER,AND CALLED HIM.    AGAIN I DESCRIBED THE PROBLEM,MY CONCERNS,AND THE HONDA ISSUED SERVICE BULLETIN. HE SAID THAT WHILE THE BULLETIN DOES DESCRIBE ONE POSSIBLE FIX FOR THE PROBLEM,THE HONDA DEALERS WERE NOT BOUND TO FOLLOW THAT RECOMMENDED AVENUE OF REPAIR.    IN OTHER WORDS,\"SPEND 1/2 HR. FIXING SOMETHING FOR $100, OR SPEND 1/2 HR FIXING IT FOR $1500\".    I WOULD LIKE TO STRESS THAT,SINCE I WORK IN A CONSUMER RELATED FIELD, AT NO TIME DID I PRESENT MYSELF UNPROFESSIONALLY,OR FAIL TO SHOW RESPECT TO THE PERSON TO WHOM I WAS SPEAKING,AS I BELIEVED THAT ULTIMATELY,\"REASON\" WOULD WIN OUT.  *NM","products":[{"type":"Vehicle","productYear":"1996","productMake":"HONDA","productModel":"ACCORD","manufacturer":"Honda (American Honda Motor Co.)"}]}]}