{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10177549,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2006","dateComplaintFiled":"01/02/2007","vin":"1FAFP55U12G","components":"SUSPENSION","summary":"WE HAVE A 2002 FORD TAURUS WITH APROX 45,000 MILES. AS MY FAMILY WAS GETTING READY TO ENTER THE CAR WE HEARD A LOUD \"BOOM\" . THE BACK END OF THE CAR SEEMED TO BE A BIT LOWER THAN USUAL. AS WE TRIED TO DRIVE IT OUT OF THE DRIVEWAY THERE WAS A LARGE AMOUNT OF RUBBING SO WE PARKED THE CAR AND CALLED OUR LOCAL DEALERSHIP. TODAY THE MECHANIC LET US KNOW THAT THE REAR COIL SPRINGS AND STRUTS ARE BROKEN. THIS IS A FAMILY CAR THAT IS DRIVEN LOCALLY AND HAS ONLY A LITTLE OVER 45,000 MILES ON IT. I SEE NO REASON FOR THIS FAILURE WHATSOEVER. THIS IS THE 3RD FORD VEHICLE BETWEEN OUR FAMILY AND MY PARENTS FAMILY THAT HAS HAD THIS HAPPEN WITH SPRINGS, STRUTS AND/OR SUSPENSION BAR. FORTUNATELY ALL THREE TIMES IT HAPPENED BEFORE WE WERE OUT ON THE HIGHWAY. FORD IS WELL AWARE OF THE PROBLEM. MY FATHER WORKED FOR FORD FOR 40 YEARS AND I CAN TELL YOU THE FAULTY PARTS ARE OR WERE COMING RIGHT OUT OF MONROE, MICHIGAN. THEY KNOW THIS YET KEEP USING THE PARTS. YOU WOULD THINK AFTER THE RECALL ON MODELS UP TO 2001 THAT THEY WOULD CORRECT THE PROBLEM BUT THEY HAVE NOT. IS IT GOING TO TAKE A DEATH AND LAWSUIT TO KEEP FORD FROM BRUSHING THIS UNDER THE CARPET? THERE ARE COMPLAINTS ALL OVER THE INTERNET FROM PEOPLE WITH 2002 MODELS AND UP HAVING THE COILS AND SPRINGS FAILING ON BOTH THE FRONT AND REAR OF THEIR VEHICLES. I TRULY HOPE THAT FORD WILL BE FORCED TO CORRECT THIS PROBLEM ONCE AND FOR ALL. IT IS A TRULY DANGEROUS SITUATION. I FEAR FOR MY SAFETY AND MY CHILDREN'S SAFETY. *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"TAURUS","manufacturer":"Ford Motor Company"}]}]}