{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10177597,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2007","dateComplaintFiled":"01/02/2007","vin":"1FAFP53S1XG","components":"SUSPENSION","summary":"FRONT COIL SPRING BROKE ON MY 1999 FORD TAURUS. I WAS TOLD BY THE TOW DRIVER IT WAS A RECALL ISSUE WITH THE MODEL. I CHECKED ON FORD'S WEB SITE AND SURE ENOUGH IT WAS. FORD AGREED TO FIX THE COIL, BUT NOT THE TIRE IT PUNCTURED. THEY SAY I WAS INFORMED BY MAIL, ALTHOUGH I NEVER RECEIVED ANY NOTICE.  I TAKE MY CAR IN FOR REGULAR SERVICE 4-5 X PER YEAR AND WAS NEVER, NOT EVEN ONCE, TOLD THEY COULD DO THE RECALL AT NO CHARGE WHILE MY CAR WAS THERE. I HAVE NOT RECEIVED THEIR RECALL NOTICE, POSSIBLY BECAUSE I HAVE MOVED 2X SINCE BUYING THE CAR. THEY WERE NOTIFIED OF MY ADDRESS CHANGE EACH TIME I MOVED. *JB","products":[{"type":"Vehicle","productYear":"1999","productMake":"FORD","productModel":"TAURUS","manufacturer":"Ford Motor Company"}]}]}