{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10180720,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2006","dateComplaintFiled":"01/25/2007","vin":"2FMZA51625B","components":"SERVICE BRAKES, HYDRAULIC","summary":"I RETURNED FROM A CROSS COUNTRY TRIP AND HEARD A GRINDING NOISE COMING FROM THE REAR OF MY 2005 FORD FREESTAR.  TO INVESTIGATE I REMOVED THE WHEELS AND FOUND THE PASSENGER REAR ROTOR AND DISC PAD WERE METAL TO METAL.  I CHECKED THE OTHER WHEELS, THEY SHOWED NO SIGNS OF DAMAGE, PADS STILL HAD A LOT OF MATERIAL REMAINING.  I TOOK THE VEHICLE TO CRAIG FORD, IN CRAIG, COLORADO FOR REPAIRS.  AT FIRST I WAS TOLD THAT IT WAS A DEFECTIVE BRAKE CALIPER AND THAT WARRANTY WOULD COVER THE CALIPER, ROTOR AND PADS.  HOWEVER I WAS TOLD LATER THAT THE CALIPER WAS NOT DEFECTIVE AND THAT I WOULD BE RESPONSIBLE FOR THE TOTAL REPAIR COSTS. NOTE, I HAD LESS THAN 30,000 MILES ON THE VEHICLE AT THE TIME OF THE BRAKE FAILURE.  I HAD TO PAY FOR THE NEW ROTOR FOR THE PASSENGER REAR, REAR PADS AND TURNING THE DRIVER REAR ROTOR WHICH I WAS TOLD IS A NORMAL PROCEDURE FOR E REAR BREAK JOB; I WAS NOT CHARGED FOR A CALIPER SO I PRESUME CRAIG FORD REUSED THE CALIPER.  SINCE WORK WAS BEING DONE ON THE REAR, AND I WAS HAVING TO PAY FOR THE REPAIRS, I INSTRUCTED CRAIG FORD TO DO A COMPLETE BRAKE JOB REPLACING PADS AND TURNING ROTORS ON THE FRONT AS WELL SO THAT I WOULD BE STARTING AGAIN WITH 100% NEW BRAKES ON ALL 4 WHEELS.  WHEN I PICKED THE VEHICLE UP, I WAS ADVISED BY THE SERVICE MANAGER, ROB SOVINE, THAT HE CHECKED AND THERE APPEARED TO BE A NUMBER OF INCIDENTS OF 2005 FORD FREESTAR PASSENGER REAR BRAKES WEARING PREMATURELY, WITH NO KNOW REASON FOR THIS PROBLEM; AND THAT THERE WAS NO RECALL OR SERVICE BULLETIN REGARDING THIS PROBLEM.  I HAD NO CHOICE BUT TO PAY FOR THE REPAIRS AS THE VEHICLE WAS INOPERABLE, BUT SINCE I WAS NOT THE ONLY OWNER EXPERIENCING THIS PROBLEM, ACCORDING TO MR. SOVINE, I FELT AND STILL DO FEEL THAT FORD SHOULD DO SOMETHING ABOUT THIS PROBLEM.  *NM","products":[{"type":"Vehicle","productYear":"2005","productMake":"FORD","productModel":"FREESTAR","manufacturer":"Ford Motor Company"}]}]}