{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10187833,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2007","dateComplaintFiled":"04/13/2007","vin":"WAUDA88D1TA","components":"ELECTRICAL SYSTEM","summary":"LET ME START BY SAYING I ORIGINALLY DIRECTED THIS COMPLAINT TO THE STATE ATTORNEY GENERALS OFFICE, WHO SENT ME A LETTER, DIRECTING ME TO SEND THIS COMPLAINT TO THE NHTSA. THE IGNITION SWITCH WENT OUT IN  THE 1996 AUDI A4, AS DESCRIBED IN RECALL # 06V403000. THIS LEFT ME STRANDED , AND I HAD TO HAVE THE VEHICLE PUSHED A FEW BLOCKS DOWN TO THE CLOSEST REPAIR SHOP. THE IGNITION SWITCH WAS REPLACED,  AND I SENT IN MY REIMBURSEMENT FORM ,INCLUDING PROPER DOCUMENTATION THAT THE RECALL NOTICE HAD ASKED FOR. THIS RECALL NOTICE WAS OF COURSE SENT TO ME BY AUDI OF AMERICA. I RECEIVED A CALL FROM AUDI'S CUSTOMER SERVICE DEPARTMENT, AND THEY TOLD ME THAT THEY WOULD NOT BE REIMBURSING ME. WHEN I ASKED WHY, THEY SAID THAT THE WORK HAD TO BE COMPLETED WITH IN A CERTAIN TIME FRAME. I TOLD THEM THE RECALL NOTICE SENT TO ME MENTIONED NO SUCH TIME FRAME. THEN, THEY TOLD ME THAT THE WORK COULD ONLY BE DONE AT AN AUDI DEALERSHIP. I THEN REPLIED THAT A REIMBURSEMENT FORM WAS SENT TO ME WITH THE RECALL NOTICE IN CASE THE WORK DONE ANYWHERE ELSE. WHEN I TOLD THE CUSTOMER SERVICE REPRESENTATIVE  THAT THE  CAR HAD BROKEN DOWN AND DIDN'T HAVE THE LUXURY OF TAKING THE CAR TO THE NEAREST AUDI DEALERSHIP, I WAS TOLD THAT I COULD TAKE ALL THE ORIGINAL PAPERWORK FOR THE WORK THAT HAD BEEN DONE, AND THE DEFECTIVE PART TO THE NEAREST DEALERSHIP WHERE THEY WOULD EXAMINE IT, BUT THEY WERE NOT PROMISING ANYTHING. THIS OF COURSE WAS NOT POSSIBLE BECAUSE THE DEFECTIVE PART  WAS LONG GONE, AND THE REIMBURSEMENT FORM MENTIONED NOTHING OF KEEPING IT FOR ANY PURPOSE. THE REASON I AM WRITING THIS COMPLAINT  WAS BECAUSE I FELT I  WAS  BEING CHEATED  OF MY REIMBURSEMENT MONEY, WHEN I HAVE CLEARLY PRODUCED ALL PAPER WORK, INCLUDING RECEIPTS, THAT THE REIMBURSEMENT FORM HAD ASKED FOR. I WOULD LIKE TO RECEIVE REIMBURSEMENT IN THE AMOUNT OF $398.44 FROM AUDI OF AMERICA. *AK","products":[{"type":"Vehicle","productYear":"1996","productMake":"AUDI","productModel":"AUDI","manufacturer":"Volkswagen Group of America, Inc."}]}]}