{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10188596,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2007","dateComplaintFiled":"04/23/2007","vin":"1FAFP53U21A","components":"SUSPENSION","summary":"HELLO, I HAVE A 2001 FORD TAURUS  PURCHASED USED FROM PUNDMANN FORD FEB. 2003.  A FEW DAYS AGO I NOTICED A LARGE PIECE OF COIL SPRING UNDER THE CAR. THINKING THAT THE SPRING WAS FROM THE FRONT AND RELATED TO THE SHIELDS THAT WERE INSTALLED UNDER A PREVIOUS RECALL I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT BOTH REAR SPRINGS WERE BROKEN. HOW CAN A VEHICLE THAT HAS NOT SUFFERED HARSH WINTERS AND IS ONLY 6 YEARS OLD HAVE BROKEN SPRINGS?  MY TRUNK IS NEVER WEIGHTED DOWN AND I DO NOT TOW ANYTHING.  DID THE REAR SPRINGS COME FROM THE SAME VENDOR THAT SUPPLIED THE DEFECTIVE FRONT SPRINGS? AS FAR AS I KNOW THIS IS UNHEARD OF, EVEN THE SERVICE REPRESENTATIVE WAS SURPRISED.  THE FORD SERVICE REPRESENTATIVE ALSO STATED THAT THE VEHICLE \"SHOULD NOT HAVE PASSED THE STATE SAFETY INSPECTION WITH THESE BROKEN SPRINGS\". I WAS TOLD BY FORD CUSTOMER CARE THAT THEY WERE NOT REQUIRED TO DO ANYTHING AT THIS TIME. 4/23/07 *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"FORD","productModel":"TAURUS","manufacturer":"Ford Motor Company"}]}]}