{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10189256,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2007","dateComplaintFiled":"04/30/2007","vin":"1FAHP36343W","components":"ELECTRICAL SYSTEM","summary":"MY LEFT TAIL SIGNAL LIGHT WENT OUT. WHEN I WENT TO CHANGE IT ACCORDING TO THE INSTRUCTIONS IN MY MANUAL I COULD NOT REMOVE THE TAILLIGHT CAPSULE FROM THE HOUSING. I WENT TO COONS FORD FAIRFAX, VA TO SEE IF THEY COULD CHANGE IT. I WAS TOLD THAT THE ELECTRICAL OUTPUT OF MY CAR MELTED THE TAILLIGHTS TO THE LENS ON BOTH SIDES OF THE CAR.  THE ESTIMATED REPAIR IS $500. I GOT ON THE PHONE AND TALKED TO SOMEONE AT FORD'S MAIN CUSTOMER SERVICE LINE. AFTER OUR CONVERSATION THEY GAVE ME 15% OFF ON MY REPAIR BILL. AFTER RETRIEVING MY CAR THE OTHER TAILLIGHT DIED. SOMEONE ON FORD'S ASSEMBLY LINE DID NOT WIRING MY CAR CORRECTLY. HOW IS THIS MY FAULT AND WHY DID I HAVE TO PAY $421.20 FOR A MISTAKE THEY MADE? FOR SAFETY REASONS I GOT THE REPAIRS DONE.  I WOULD LIKE A FULL INVESTIGATION OF THIS MATTER. I HAVE IN MY POSSESSION BOTH BROKEN TAILLIGHTS FOR ANYONE TO CHECK OUT.*AK","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"FOCUS","manufacturer":"Ford Motor Company"}]}]}