{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10189606,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2007","dateComplaintFiled":"05/03/2007","vin":"5TBDT48176S","components":"SUSPENSION","summary":"TOYOTA FAILED TO INFORM US ABOUT  RECALL SSC 70B OUR  2006 TUNDRA.   I READ ABOUT THE RECALL IN A NEWSPAPER ARTICLE.  WHEN I FIRST CALLED TOYOTA IN FEBRUARY 2007  THEY PROMISED TO MAIL ME A NOTICE. IT NEVER ARRIVED. WE  TOOK THE VEHICLE TO A BRIDGESTONE TIRE DEALER BECAUSE OF EXCESSIVE WEAR ON  OUTSIDE EDGE OF BOTH FRONT TIRES. THE VEHICLE CAME NEW WITH BRIDGESTONE TIRES. THE BRIDGESTONE TIRE DEALER TOLD US THAT BOTH FRONT TIRES SHOULD BE IMMEDIATELY REPLACED BECAUSE THE OUTSIDE EDGES WERE WORN TO THE SUBSTRATE. WE WERE SURPRISED BECAUSE THE VEHICLE HAS ONLY 7,350 MILES ON IT.  THE BRIDGESTONE TIRE DEALER SUGGESTED THAT WE TAKE THE VEHICLE TO A TOYOTA DEALER AND HAVE THEM INSPECT THE FRONT-END ALIGNMENT. THE TOYOTA DEALER AGREED TO DO SO AND INFORMED US THAT HE WOULD BE ABLE TO COMPLETE THE RECALL WORK ASSOCIATED WITH SSC 70B AND THAT AS PART OF THAT PROCEDURE, THE FRONT-END ALIGNMENT WOULD BE CHECKED BEFORE AND AFTER THE RECALL WORK. AFTER THE WORK WAS COMPLETED THE ALIGNMENT REPORT CLEARLY SHOWED THAT THE FRONT WHEELS HAD THE INCORRECT \"TOE\" ADJUSTMENT ON BOTH FRONT WHEELS. WE HAVE RETAINED COPIES OF THAT REPORT.  THE SERVICE CONSULTANT SUGGESTED THAT WE CONTACT THE SERVICE MANAGER TO ASCERTAIN WHETHER OR NOT THE DEALERSHIP WOULD PROVIDE SOME SORT OF DISCOUNT ON THE COST TO REPLACE BOTH TIRES. TODAY WE CONTACTED TOYOTA DIRECTLY AS WE BELIEVE ONE OR BOTH  OF THE FOLLOWING CONTRIBUTED TO THE PREMATURE DESTRUCTION OF BOTH FRONT TIRES.  1. THE VEHICLE LEFT THE TOYOTA FACTORY WITH THE FRONT-END OUT OF ALIGNMENT.    2. EXCESSIVE WEAR OF BOTH FRONT TIRES WAS CAUSED BY THE IMPROPER \"TOE\" ADJUSTMENT WHICH MAY HAVE BEEN AN ARTIFACT OF THE RECALL WORK THAT REQUIRED REPLACING THE FRONT SUSPENSION LOWER BALL JOINTS. HAD TOYOTA NOTIFIED ME IN A TIMELY MANNER, I WOULD HAVE HAD THIS RECALL WORK COMPLETED AND POSSIBLY SAVED  THE FRONT TIRES FROM PREMATURE DESTRUCTION. SO FAR, TOYOTA HAS REFUSED TO PAY FOR THE TWO NEW FRONT TIRES. *TR","products":[{"type":"Vehicle","productYear":"2006","productMake":"TOYOTA","productModel":"TUNDRA","manufacturer":"Toyota Motor Corporation"}]}]}