{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10190620,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2005","dateComplaintFiled":"05/14/2007","vin":"","components":"FUEL SYSTEM, GASOLINE,POWER TRAIN,EQUIPMENT","summary":"AFTER ALL THE PROBLEMS WITH MY 2001 COUGAR I WISH I WOULD HAVE MADE A BETTER CHOICE IN WHAT VEHICLE I BOUGHT.  THE ONE RECALL THAT THEY HAD ON THE FUEL PUMP I HAD TO HAVE THAT REPLACED, BUT I AM NOT SURE THEY REALLY FIXED IT BECAUSE IT STILL HESITATED  WHEN I ACCELERATING .  THE LOW COOLANT LIGHT ON THE DASH  WENT ON IN THE WINTER TIME WHEN I FIRST STARTED THE  CAR.  AFTER I DRIVING A BIT THE LIGHT WILL JUST TURN OFF.  SO HOW THE AM I SUPPOSE TO KNOW WHEN THERE REALLY WAS A COOLANT PROBLEM IF THE LIGHT JUST WENT  ON. THEN, THE TRANSMISSION WENT OUT AT 94,000 MILES WITH NO SIGNS OF IT GOING OUT.  I WAS DRIVING ON THE HIGHWAY AT 70 MPH WHEN I PRESSED ON THE GAS PEDAL AND  NOTHING HAPPENED, LIKE THE CAR WAS IN NEUTRAL.  I TRIED DIFFERENT GEARS AND NOTHING.  I WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD AND HAD TO CALL A TOW TRUCK TO BRING THE CAR HOME AND COST $300.00.  I HAD TO FIND A PLACE TO BRING THE CAR TO GET A NEW TRANSMISSION WHICH WAS AT A FORD DEALERSHIP.  THEY SAID IT WOULD TAKE ABOUT 3 DAYS TO HAVE IT DONE, AND TURNED OUT TAKING 2 WEEKS BECAUSE THEY DIDN'T KNOW HOW TO PUT THE CORRECT TRANSMISSION IN THE BOX.  THEY SENT TWO WRONG TRANSMISSIONS BEFORE FORD FINALLY GOT THE CORRECT TRANSMISSION FOR THE CAR TO THE SHOP.  THIS COST ME $3,235.00.  TRANSMISSIONS FAILING AT 94,000 MILES  WAS RIDICULOUS CONSIDERING ALL PROPER MAINTENANCE WAS DONE WHEN IT WAS NEEDED.  THERE  WERE STILL OTHER PROBLEMS WITH THE  CAR, BUT I COULD NOT  FIT ALL THE WORDS ON THIS FORM. I DID NOT  BELIEVE ANYTHING WAS DONE AT ALL,  AND CUSTOMER SERVICE FROM FORD  WAS TERRIBLE.  THE NEXT VEHICLE I BUY MOST DEFINITELY WILL NOT BE A FORD AND PROBABLY NOT AN AMERICAN VEHICLE EITHER.  WORD OF MOUTH IS VERY POWERFULLY AND PEOPLE THAT I TALK TO ABOUT COUGAR PROBLEMS WILL NEVER BE BUYING A FORD.  IF ONLY FORD WOULD CARE A LITTLE AND NOT BE AFRAID TO SPEND SOME MONEY TO MAKE THEIR CUSTOMERS A LITTLE MORE PLEASED WITH THEIR PURCHASE THEN MAYBE PEOPLE WOULDN'T LOOK DOWN SO MUCH ON FORD PRODUCTS.  *AK","products":[{"type":"Vehicle","productYear":"2001","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"},{"type":"Equipment","productYear":"9999","productMake":"VEHICLES SYSTEMS","productModel":"FUEL PUMP","manufacturer":"VEHICLE SYSTEMS, INC."}]}]}