{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10197656,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2007","dateComplaintFiled":"07/27/2007","vin":"1G2NW52E11C","components":"ELECTRICAL SYSTEM,EQUIPMENT","summary":"MY 2001 PONTIAC GRAND AM WILL NOT START...AGAIN. I KNOW THE PROBLEM IS WITH THE SECURITY PASSLOCK SYSTEM, BUT THE MECHANIC AT THE DEALERSHIP ACTS LIKE HE HAS NO IDEA WHAT IM TALKING ABOUT. I CALLED GM CUSTOMER SERVICE AND THEY TOLD ME THEY COULDN'T HELP ME UNLESS A PART THEY REPLACED WAS DEFECTIVE. I WAS IN MY WAY TO HAVE A DIAGNOSTIC TEST RAN TODAY AND THE CAR WOULDN'T START. NOW I HAVE TO GET IT TOWED, AGAIN. THEY STILL WILL NOT LISTEN TO ME. I HAVE READ ONLINE FORUMS, THE NOST HELPFUL OF WHICH CAME FROM EDMUNDS.COM. I WILL KEEP TRYING WITH THE DEALER. THIS IS THE 5TH TIME THE CAR WON'T START. I'VE HAD A NEW BATTERY AND A NEW IGNITION SWITCH PUT IN. I KNOW IT IS RELATED TO THE SECURITY SYSTEM BECAUSE THE SECURITY LIGHT IS ON...DUH. IT COMES ON EVERY TIME I HAVE THIS PROBLEM. I HAVE TURNED THE KEY TO THE ON POSITION FOR 10 MINUTES TO RESET THE COMPUTER. THAT WORKED ONCE AND DOESN'T WORK ANYMORE. I HAVE PUT WAY TOO MUCH MONEY INTO THIS CAR AND CANNOT AFFORD TO PUT ANY MORE INTO IT OVER A PROBLEM THAT GM KNOWS EXISTS AND WILL NOT FIX. MAYBE THEY BELIEVE IF THEY IGNORE IT, IT WILL GO AWAY.  *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"PONTIAC","productModel":"GRAND AM","manufacturer":"General Motors, LLC"},{"type":"Equipment","productYear":"9999","productMake":"D","productModel":"14048271","manufacturer":"General Motors, LLC"}]}]}