{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10206739,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2001","dateComplaintFiled":"10/24/2007","vin":"YV1SZ58D911","components":"FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL","summary":"WHILE TRAVELING AT HIGH SPEED ON AN INTERSTATE MY CAR LOST POWER COMPLETELY.  I WAS ABLE TO GET TO THE SHOULDER SAFELY AND CALL VOLVO ROADSIDE ASSISTANCE.  MY CAR WAS TOWED TO THE NEAREST DEALERSHIP WHERE IT SAT FOR A MONTH BECAUSE THE PROBLEM COULDN'T BE DETERMINED.  THE CAR WAS RETURNED TO ME.  ABOUT SIX MONTHS LATER THE SAME EXPERIENCE OCCURRED, ONCE AGAIN WHILE TRAVELING AT A HIGH SPEED ON AN INTERSTATE HIGHWAY.  THE \"PROBLEM\" WAS FIXED AGAIN.  MY CAR HAS BEEN IN AND OUT OF THE DEALERSHIP FOR VARIOUS REASONS FOR YEARS.  WHEN I WAS FINALLY FED UP WITH IT AND DECIDED TO SELL IT, IT NEEDED MORE ELECTRICAL WORK.  THE SERVICE MANAGER AT A DEALERSHIP LISTENED TO THE PROBLEMS I HAD WITH THE CAR OVER THE YEARS AND FELT THAT IT WARRANTED A CALL TO THE VOLVO REP.  I GAVE HIM ALL WORK ORDERS WHICH I HAVE FROM THE PURCHASE DATE OF THE CAR.  HE WAS TOLD BY THE VOLVO REP THAT SINCE ALL REPAIR WORK HAD NOT BEEN DONE AT A VOLVO DEALERSHIP THEY COULDN'T HELP ME.    NORMAL WORK SUCH AS OIL CHANGES, ETC. WERE DONE BY A MECHANIC WHO ONLY WORKS ON SAABS AND VOLVOS.  UPON LOOKING FOR THE NAMES OF VOLVO EXECS THAT I COULD WRITE A LETTER TO I STUMBLED ON A WEBSITE ABOUT VOLVO PROBLEMS AND PEOPLE WHO WERE TRYING TO HOLD THE COMPANY ACCOUNTABLE FOR MECHANICAL FAILURES OF ANY TYPE.  I WROTE TO THE INDIVIDUAL WHO STARTED THE WEBSITE AND HE SUGGESTED THAT I SEND MY E-MAIL TO STEPHEN MCHENRY AT NHTSA WHICH I DID.  AFTER TRYING FOR MANY DAYS TO DO SO AND FAILING TO CONNECT BECAUSE OF SOME PROBLEM WITH THE MESSAGE TRYING TO REACH MR. MCHENRY I JUST LET IT GO.  WE NEED TO SELL THE CAR BECAUSE WE CAN'T AFFORD TO FIX ALL THAT NEEDS TO BE REPAIRED.  THE PROBLEM IS HOW DO I SELL A CAR THAT NEEDS OVER A THOUSAND DOLLARS OF WORK?  I AM FORWARDING THE E-MAIL I TRIED TO SEND TO STEPHEN MCHENRY TO YOUR E-MAIL ADDRESS.  WHAT CAN I DO?  AM I TOO LATE IN REPORTING THIS?  WHAT DO YOU ADVISE ME TO DO?  THANK YOU FOR YOUR CONSIDERATION.  SUSAN K. LUXEM  *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"VOLVO","productModel":"V70XC","manufacturer":"Volvo Car USA, LLC"}]}]}