{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10212955,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2007","dateComplaintFiled":"12/27/2007","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"2005 FORD FIVE HUNDRED REAR BRAKES WORN AT 14,000 MILES. SCRAPPING SOUNDS WERE COMING FROM THE REAR OF VEHICLE, TAKEN TO DEALER, TOLD 15 DAYS TO GET PARTS. 1 MONTH LATER WENT TO DEALER, TOLD PARTS AVAILABLE FEB 2008, TOLD TO REPAIR VEHICLE ON MY OWN AND WOULD BE REIMBURSED. CALLED FORD, TOLD TO GO AHEAD. FOUND PARTS AND HAD VEHICLE REPAIRED (NEW PADS AND ROTORS - $192.00), LATER IN THE AFTERNOON DEALER CALLS, PARTS HAVE MAGICALLY APPEARED, DEALER TOLD CAR IS REPAIRED. BOTH FORD AND DEALER REFUSE TO REIMBURSE. THIS SEEMS TO BE A PROBLEM WITH THE VEHICLE AND FORD WILL NOT OWN UP TO IT. THE REAR WHEELS UP TO THE TIME OF SCRAPPING SOUNDS SHOWED EXCESSIVE BRAKE DUST VS THE FRONT WHICH SHOWED ALMOST NO DUST. BOTH FORD AND THE DEALERSHIP DISMISSED THE REIMBURSEMENT SAYING REPAIR WAS OFFERED, WHERE WERE THE PARTS THAT JUST APPEARED OUT OF THIN AIR WHEN THE WERE SUPPOSED TO BE RECEIVED IN FEB 2008? THIS IS A SAFETY ISSUE THAT FORD IS IGNORING. GUESS I WILL NEVER BUY A FORD AGAIN IF THIS IS THE WAY THEY TREAT A CUSTOMER.   *TR","products":[{"type":"Vehicle","productYear":"2005","productMake":"FORD","productModel":"FIVE HUNDRED","manufacturer":"Ford Motor Company"}]}]}