{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10227946,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2008","dateComplaintFiled":"05/15/2008","vin":"1FTPW14584K","components":"ENGINE AND ENGINE COOLING","summary":"WE TOOK OUR VEHICLE IN FOR SERVICE IMMEDIATELY AFTER WE EXPERIENCE THE ENGINE MISSING.  THE SERVICE CENTER DIAGNOSED THE PROBLEM WOULD BE CORRECTED BY REPLACING THE IGNITION COIL, PLUGS AND WIRE BOOTS.  THIS SEEMINGLY SIMPLE SERVICE JOB HAS LITERALLY TURNED INTO A NIGHTMARE.  AFTER ALMOST 4 WEEKS OUR VEHICLE IS STILL IN THE SHOP. IN THE PROCESS OF CHANGING THE PLUGS, 2 PLUGS BROKE.  THE DEALERSHIP NEEDED A \"SPECIAL\" TOOL TO REMOVE THE BROKEN PLUGS AND HAD TO ORDER IT.  WHEN THEY GOT THE TOOL, THE STILL COULDN'T REMOVE THE PLUGS AND SAID THEY WOULD DRILL THEM OUT.  AND THEN - THE BIGGEST BLUNDER OF ALL HAPPENED - WHILE THEY WERE DRILLING SOME PIECES OF PORCELAIN FELL INTO THE ENGINE AND SCARRED THE CYLINDER(S)WHICH COULD POTENTIALLY CAUSE THE ENTIRE ENGINE TO FAIL.  NOW WE'RE BEING TOLD BECAUSE OF THIS WE NEED TO REPLACE THE ENGINE!! EACH TIME THEY CALLED IT WAS ABOUT SOMETHING ELSE GOING WRONG AND MORE MONEY!! WE'RE LOYAL FORD CUSTOMERS!  THESE ADTL REPAIRS SHOULD NOT BE AT OUR COST!  *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"FORD","productModel":"F-150","manufacturer":"Ford Motor Company"}]}]}