{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10228570,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2007","dateComplaintFiled":"05/21/2008","vin":"JTJHW31U660","components":"TIRES","summary":"PRIOR TO HAVING THE TIRES REPLACED, THERE WERE NUMEROUS OCCASIONS WHERE THE CAR FELT LIKE IT WAS ON THE VERGE OF SLIPPING/SKIDDING OR LOSING GRIP OF THE ROAD.  IT WOULD HAVE BEEN TOO LATE IF THERE WERE INJURIES OR DEATHS DUE TO THE UNSAFE QUALITY OF THIS PRODUCT.    ON NOV. 30, I TOOK MY 400H TO THE DEALER FOR THE 10K SERVICE. IT WAS THE SAME DEALERSHIP WHERE IT GETS SERVICED EVERY 5000 MILES. THE DEALER PHONED TO TELL ME THAT ALL 4 TIRES MUST BE REPLACED BECAUSE OF BADLY WORN INSIDE TREAD. I WAS SHOCKED! WHAT? AT 19,562 MILES? JUST LIKE EVERY OTHER CAR I OWNED BEFORE, I EXPECTED TO REPLACE THEM AT 40K-60K MILES. THE DEALER SAID THAT THE OE GOODYEAR EAGLE RS-A 235/55VR18 TIRES USUALLY LAST ABOUT 20K MILES. SHOCKED AGAIN! I WOULD NOT HAVE BOUGHT THAT CAR IF I HAD KNOWN THIS. THE ONLY THING MENTIONED ON THE WINDOW STICKER WAS '235/55VR18 ALL-SEASON TIRES.'  WE SCANNED THE INTERNET AND LEARNED THAT MANY OUT THERE SHARE THE SAME QUESTION AND CONFUSION. WE WERE NEVER INFORMED BY LEXUS THAT EARLIER 400HS HAD ALIGNMENT ISSUES.     WE WERE NEVER INFORMED THAT THE OE TIRES ON THESE EXPENSIVE 400H SUVS WOULD NEED TO BE REPLACED ROUGHLY EVERY 20K. ON THE AVERAGE, A CAR WITH AVERAGE QUALITY TIRES WOULD NEED REPLACEMENT ROUGHLY EVERY 40K-60K, WHICH SHOULD BE THE NORM.    WE BELIEVE THAT WE HAVE BEEN MISINFORMED BY LEXUS AND SHOULD NOT HAVE TO PAY FOR LEXUS RESPONSIBILITY OF PUTTING THESE GOODYEAR EAGLE RS-A TIRES ON SUCH LUXURIOUS CARS AND MAKE THE CONSUMERS PAY FOR THE INFERIOR QUALITY OR EVEN POTENTIAL HAZARD. SOME OF US WOULD HAVE OPTED FOR A DIFFERENT CAR OR EVEN A TOTALLY DIFFERENT MAKE IF IT MEANS PAYING ABOUT $1000 FOR EVERY 20K WE DRIVE JUST ON TIRE REPLACEMENT. WE ARE ALSO EXTREMELY DISAPPOINTED BY LEXUS' INACTION KNOWING SUCH WIDELY-DISCUSSED PROBLEM. LEXUS CARS ARE SUPPOSED TO BE LUXURIOUS AS WELL AS RELIABLE. ANOTHER QUESTION IS, WHY WOULD THE TIRES BE ABNORMALLY WORN JUST ON THE INSIDE EDGE?  *TR","products":[{"type":"Vehicle","productYear":"2006","productMake":"LEXUS","productModel":"RX400H","manufacturer":"Toyota Motor Corporation"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"EAGLE RS-A","size":"P235/55R18 99V","manufacturer":"Goodyear Tire & Rubber Company"}]}]}