{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10229892,"manufacturer":"UNKNOWN MANUFACTURER","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2008","dateComplaintFiled":"06/04/2008","vin":"","components":"EQUIPMENT","summary":"I JUST TALKED WITH TIFFANY WITH DOMETIC AT 888-446-5157 EXT. 7808.  SHE INFORMED ME THAT THIS RECALL HAS AFFECTED MANY UNITS THAT NEED REPLACING BUT THEIR COMPANY WAS ONLY DOING THE RECALL.  SHE EXPLAINED THE RECALL AS A SAFETY MEASURE.  I EXPLAINED TO HER ONCE AGAIN THAT DOMETIC SHOULD BE RESPONSIBLE FOR THE UNIT SINCE THIS RECALL IS WHAT CAUSED THE UNIT TO FAIL.  SHE SAID THAT SHE UNDERSTOOD BUT DOMETIC WOULD NOT FIX IT.  I REQUESTED TO SPEAK WITH A SUPERVISOR BUT WASN'T GIVEN ONE.    I WOULD LIKE TO FILE A COMPLAINT AGAINST THIS COMPANY.  IS THERE ANYTHING THAT YOU CAN DO TO MAKE THIS COMPANY 'DO THE RIGHT THING' AND FIX ALL UNITS IN THIS SAME SITUATION?    THANKS FOR YOUR HELP!  ----  MAY 27, 2008 11:18 AM    [T]HIS CONTINUES TO BE A PROBLEM.  I CONTACTED DOMETIC THIS MORNING ABOUT THIS RECALL AGAIN.  I WAS TOLD TWO WEEKS AGO THAT THEY WOULD PROVIDE ME A DATE TO GET MY UNIT REPAIRED.  I INFORMED DOMETIC ABOUT THE CONDITION OF THE UNIT AT THAT TIME.      I WAS NOW INFORMED BY DOMETIC THAT THEY WOULD NOT REPAIR OR REPLACE MY UNIT.  THEY INFORMED ME THAT THEY WOULD ONLY PUT IN A KIT.      I HAD THE UNIT CHECKED BY A QUALIFIED SERVICE DEPARTMENT (BUMGARNER CAMPING CENTER, HUDSON, N.C.) THIS PAST WEEKEND.  THEY INFORMED ME THAT THE UNIT HAD LEAKED THE COOLANT SOLUTION FROM THIS RECALL AND THE UNIT WOULD NEED REPLACING.  THEY SAID THAT IT WOULD BE CHEAPER TO REPLACE THE UNIT.    I FEEL THAT THE RECALL IS WHAT CAUSED THIS UNIT TO FAIL AND IT SHOULD BE REPLACED OR REPAIRED.  CAN SOMEONE FROM YOUR AGENCY CONTACT DOMETIC AND GET A RULING ON THIS?     I APPRECIATE YOUR HELP.    MODEL NUMBER-  RM 2652  SERIAL NUMBER-  447 00554.  *TR","products":[{"type":"Vehicle","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","manufacturer":"UNKNOWN MANUFACTURER"},{"type":"Equipment","productYear":"9999","productMake":"DOMETIC","productModel":"RM2652","manufacturer":"Dometic Corporation"}]}]}