{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10230889,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2008","dateComplaintFiled":"06/12/2008","vin":"","components":"SUSPENSION","summary":"I WAS GETTING A ROUTINE OIL CHANGE WHEN THE REPAIR MAN SAID THAT BOTH OF MY REAR COIL SPRINGS WERE BROKEN ON MY '01 FORD TAURUS. HE MENTIONED THAT A BROKEN REAR COIL SPRING CAN PUNCTURE TIRES AND LEAD TO ACCIDENTS. HE FURTHER EXPLAINED THAT IT WOULD COST ROUGHLY $1400 TO REPLACE THE COIL SPRINGS AND SHOCKS AND ALL THE FITTINGS ETC..  I HAD NEVER HEARD THIS SEVERE OF A PROBLEM WITH A VEHICLE THAT HAS LESS THAN 100K. I FURTHER DID RESEARCH ON THE ISSUE TO FIND THOUSANDS OF COMPLAINTS AND THE BEST THAT FORD WILL SAY ABOUT IT IS, \"IT HAS NOT CAUSED ANY SERIOUS ACCIDENTS.\" I CANNOT BELIEVE THAT WE HAVE TO WAIT FOR SOMEONE TO BE SERIOUSLY INJURED OR WORSE BEFORE A COMPANY OWNS UP TO THE PROBLEM AND TAKES CARE OF IT. I WILL SURELY NOT BUY ANOTHER FORD VEHICLE IF THIS IS THE WAY THEY DO BUSINESS.  *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"FORD","productModel":"TAURUS","manufacturer":"Ford Motor Company"}]}]}