{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10237476,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2008","dateComplaintFiled":"08/08/2008","vin":"2FMZA52433B","components":"POWER TRAIN","summary":"MY FORD 2003 WINDSTAR, PURCHASED 05/01/08 W/35000 MI, BEGAN ROLLING BACKWARDS ON INCLINES WHILE STOPPED IN DRIVE.  FIRST TIME WAS 08/01/08 COMING OUT OF A PARKING LOT INTO TRAFFIC -- SITTING ON INCLINE, WAITING FOR TRAFFIC TO CLEAR, TOOK FOOT OFF BRAKE TO REST IT ON GAS, AND BACK I ROLLED -- TWICE.  NOTIFIED DEALER (UNDER 12/12000 DEALER USED CAR WARRANTY), LEFT VAN THAT EVENING (FRI), PICKED UP ON WED, THEY COULDN'T GET IT TO ROLL OR FIND ANYTHING BECAUSE THERE WERE NO CODES SHOWING UP.  BROUGHT IT BACK, AND WED EVENING HAD 3 SEPARATE INSTANCES OF ROLLBACK, ONE ON A CITY STREET (HILL) AND 2 ON DRIVEWAYS WHERE I ROLLED BACK UNTIL REACHING LEVEL SURFACE AND THE VAN STOPPED ITSELF.  NEXT DAY, ROLLED BACKWARDS AGAIN OUT OF DRIVE AT OFFICE, THEN STOPPED ON LEVEL SURFACE, THEN BEGAN TO ROLL FORWARD ON ITS OWN -- MY FOOT WAS NOWHERE NEAR ANY PEDALS. TOOK BACK THAT AFTERNOON.  SERVICE MGR DROVE W/ME AND WE ROLLED BACK AT AN INTERSECTION.  SERVICE MGR CALLED FORD TECH LINE WHILE I STOOD NEXT TO HIM.  SAID THAT THE TECH AT FORD TOLD HIM THAT BECAUSE OF GOVT REQUIREMENTS TO IMPROVE MPH, FORD HAS LOWERED THEIR IDLE SPEED AND WHAT HAPPENS IS THAT AT A STOP, THE SLOWER IDLE CAUSES THE TORQUE CONVERTER TO SLOW DOWN AND EVENTUALLY START GOING BACKWARDS WHICH WILL CAUSE THE VEHICLE TO ROLL BACK WHILE IN DRIVE, ESPECIALLY ON INCLINES.  THE TECH SAID THAT THEY (FORD) ARE GETTING MORE AND MORE CALLS ABOUT THIS, PARTICULARLY ON NEWER VEHICLES.  HE ALSO SAID THAT THE TEMPERATURE OF THE TRANSMISSION FLUID MAKES IT WORSE.  COULD ACCOUNT FOR WHY MY WINDSTAR ROLLED BACK MUCH QUICKER AND FURTHER THAN THE ONE WE TRIED THAT WAS SITTING ON THE DEALERS LOT. NOTHING CAN BE DONE ABOUT THIS PROBLEM ACCORDING TO FORD.  FROM WHAT I'M SEEING IN THESE OTHER COMPLAINTS, I'VE BEEN SOLD A LEMON THAT I NEED TO TRADE ASAP.  WOULD LIKE TO SEE A RECALL ON THE FORD WINDSTAR TRANSMISSION.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]}]}