{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10240004,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2008","dateComplaintFiled":"08/27/2008","vin":"1FAFP56S71A","components":"SUSPENSION","summary":"BOTH REAR COIL SPRINGS ON OUR 2001 FORD TAURUS SEL RUSTED THROUGH AND BROKE.  THE BROKEN COIL SPRINGS THEN FELL DOWN PAST THE SPRING SEAT AND THE JAGGED, BROKEN EDGE OF THE SPRINGS CUT THE INNER SIDE WALL OF BOTH REAR TIRES.  THE RIGHT REAR TIRE BLEW OUT AS A RESULT OF THIS WHILE WE WERE TRAVELING 35 MILES PER HOUR.  BOTH REAR TIRES NEEDED TO BE REPLACED.  FORTUNATELY NO ONE WAS INJURED.  THIS IS A SAFETY HAZARD!  IF THIS WOULD HAVE HAPPENED AT HIGHWAY SPEED OR WHILE IN A CURVE, THIS COULD HAVE BEEN A TERRIBLE ACCIDENT!  PLEASE MAKE FORD INSTALL COIL SPRING SEAT EXTENSIONS AND NEW COIL SPRINGS ON THE REAR OF THESE CARS TO PREVENT THE COIL SPRINGS FROM FALLING INTO THE TIRE AREA,  THIS WAS DONE ON THE FRONT COIL SPRINGS FOR THIS CAR AND SHOULD ALSO BE DONE ON THE REAR BEFORE SOMEONE GETS TERRIBLY INJURED OR KILLED!  PLEASE DO NOT WAIT UNTIL THEN TO DO SOMETHING!  THIS COULD BE PREVENTED!   I AM ALSO MAILING YOU A LETTER DESCRIBING THIS PROBLEM WITH PHOTOS OF THE TIRES, SPRINGS, ETC.  *TR  UPDATED 09/08/08. *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"FORD","productModel":"TAURUS","manufacturer":"Ford Motor Company"}]}]}