{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10240717,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/01/2008","dateComplaintFiled":"09/03/2008","vin":"","components":"SEATS","summary":"I HAVE OWNED A BRAND-NEW '08 HONDA CIVIC LX FOUR-DOOR SEDAN, MT FOR APPROXIMATELY 4-5 WEEKS. I DRIVE MY CAR 5 DAYS A WEEK, ROUNDTRIP EACH DAY 140 MILES. ABOUT 3 WEEKS IN, I SUFFERED EXCRUCIATING NECK/SHOULDERS/BACK PAIN. I ADJUSTED THE SEAT ALL KINDS OF DIFFERENT WAYS AND MOVED THE HEADREST UP AND DOWN, TO NO AVAIL. FINALLY, I RIPPED THE HEADREST COMPLETELY OUT AND THEN I DROVE PAIN FREE FOR ABOUT A WEEK. NOW, THE PAIN IS BACK, EVEN THOUGH THE HEADREST IS STILL FACING BACKWARD. I HAVE CONTACTED MY DEALERSHIP BUT HAVEN'T HEARD BACK YET ABOUT A SOLUTION. I'M STILL IN SEVERE NECK PAIN, AND I CURRENTLY HAVE NO WHIPLASH PROTECTION, SHOULD I CRASH, BECAUSE THE HEAD REST IS TILTED TOO FAR BACK. THE FORWARD-JUTTING HEADRESTS ARE SUPPOSED TO BE A WHIPLASH SAFETY FEATURE, BUT WHAT GOOD IS IT IF I REMOVE IT BECAUSE I CAN'T TOLERATE THE PAIN I'M IN EVERY DAY? THERE IS A TON OF INTERNET CHATTER OUT THERE ABOUT THIS PROBLEM. THANK YOU. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"HONDA","productModel":"CIVIC","manufacturer":"Honda (American Honda Motor Co.)"}]}]}