{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10241803,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2008","dateComplaintFiled":"09/11/2008","vin":"2CNDL73F056","components":"SERVICE BRAKES, HYDRAULIC","summary":"AT HIGHWAY SPEEDS, ANY ATTEMPT AT BRAKING RESULTED IN RAPID POUNDING. THIS WAS NOT THE ABS ACTIVATING. THE CAR WAS BROUGHT TO THE DEALER (O'KEEFE CHEVROLET, IPSWICH, MA) FOR INSPECTION. ACCORDING TO THE SERVICE MANAGER, THE INSPECTION SHOWED THAT THE FRONT DISC BRAKES WERE SERIOUSLY WORN DOWN AND BOTH THE BRAKE PADS AND THE ROTORS NEEDED TO BE REPLACED.    THE CAR HAD SLIGHTLY LESS THAT 18,000 MILES ON IT. IT WAS OUT OF THE 36 MONTH WARRANTY DUE TO THE ELAPSED TIME. THE DEALER REFUSED ANY WARRANTY CONSIDERATION FOR THE CAR. MY CONCERN WAS THAT THE BRAKE PADS WORE OUT IN A SHORT PERIOD OF  MILEAGE. THE SERVICE MANAGER AT O'KEEFE STATED THAT THIS WAS DUE TO \"LACK OF USE\".    NEEDLESS TO SAY, I FOUND THIS TO BE UNBELIEVABLE. I ASKED HOW THE BRAKES COULD BE WORN DOWN BY LACK OF USE. DO THEY DETERIORATE STANDING STILL IN MY DRIVEWAY?    I CONTACTED CHEVROLET CUSTOMER SERVICE TO FURTHER EXPLORE THIS FAILURE. CHEVROLET'S ONLY RESPONSE WAS THAT THE CAR WAS OUT OF WARRANTY AND NOTHING WOULD BE DONE. MY QUESTIONS ABOUT THE BRAKES FAILING AT LOW MILEAGE WAS IGNORED BY THE CUSTOMER SERVICE REPRESENTATIVE AS SHE \"WAS NOT TECHNICALLY TRAINED\".    MY CONCERN IN THE MATTER IS THAT THE BRAKES USED FOR THE 2005 EQUINOX WERE OF SUBSTANDARD QUALITY. THIS PLACE BOTH ME AND MY FAMILY IN A HAZARDOUS POSITION USING THE CAR. AT 18,000 MILES, YOU DON'T EXPECT A PROBLEM TO BE THE BRAKES. CHEVROLET HAS IGNORED MY CONCERNS. *TR","products":[{"type":"Vehicle","productYear":"2005","productMake":"CHEVROLET","productModel":"EQUINOX","manufacturer":"General Motors, LLC"}]}]}