{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10243145,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2008","dateComplaintFiled":"09/23/2008","vin":"WBAAM3348YC","components":"POWER TRAIN","summary":"OUT OF NOWHERE MY 2000 BMW 323I STOPPED GOING IN REVERSE. PRIOR TO THAT IT WORKED JUST FINE, JUST STOPPED ONE DAY. DRIVE WORKS JUST FINE, BUT REVERSE IS GONE.  I TOOK THE CAR TO MY LOCAL BMW DEALERSHIP AND WHEN I DROPPED IT OFF ON A SATURDAY AT 4:00PM THEY TOLD ME THEY'D LOOK AT IT ON MONDAY AND CALL ME.  THE ADVISOR TOLD ME BASED ON THE REVERSE FAILING IT WOULD LIKELY BE A TRANSMISSION REPLACEMENT NEEDED. WHEN ASKED HOW MUCH THAT WOULD COST HE SAID ANOTHER CUSTOMER WITH MY EXACT SAME YEAR/MAKE/MODEL IN THE WEEK PRIOR PAID $8K FOR HIS.  WE THEN CAME HOME AND DID RESEARCH WHICH HAS REVEALED THOUSANDS OF OTHER OWNERS WITH THE SAME YEAR/MAKE/MODEL HAVE THE SAME ISSUE AND APPARENTLY THIS IS SOMETHING BMW HAS KNOWN ABOUT BUT IS DOING NOTHING ABOUT AT ALL.  I EMAILED THE GM OF MY DEALERSHIP THE SAME SAT EVENING I DROPPED THE CAR OFF AND ATTACHED MANY ARTICLES AND WEBSITES HIGHLIGHTING THE ISSUE AND TELLING THEM I PLANNED TO MOVE FORWARD WITH MY OWN COMPLAINTS WITH BMW NA AND ONLINE FORUMS AND LOCAL NEWS OUTLETS.  TODAY (MONDAY) I INITIALLY GOT A CALL FROM AN ADVISOR TELLING ME THE CAR DOES IN FACT NEED A NEW TRANNY AND THAT IT WOULD BE $6500.  LATER IN THE AFTERNOON THE HEAD OF THE SERVICE DEPT. CALLED SAYING THE GM HAD FORWARDED MY EMAIL AND THAT HE WOULD LIKE TO OFFER TO REDUCE THE COST TO $4K FOR ME. I TOLD HIM I HAD TO TALK TO MY FIANCE AND CALLED HIM BACK TELLING HIM THEY'D HAVE TO OFFER MORE THAN THAT TO GET ME TO NOT MOVE FORWARD SHARING MY ISSUES.  I HAVE NOT HEARD BACK YET (IT IS NOW MONDAY EVENING) BUT I IMAGINE SOMEONE WILL CALL ME TOMORROW.  REGARDLESS OF HOW MY LOCAL DEALER CHOOSES TO DEAL WITH ME I DO FEEL THIS IS A VERY SIGNIFICANT ISSUE IN THAT 2 SERVICE ADVISORS AT MY LOCAL DEALERSHIP ACKNOWLEDGE THE PROBLEM AND CLEARLY THE GM DOES TOO OR SHE NEVER WOULD'VE FORWARDED MY EMAILS ON. I HOPE SOMEONE FORCES THEM TO DO A RECALL (AND REIMBURSE THOSE OF US WHO HAVE TO FIX OUR CARS NOW) AND/OR A CLASS ACTION LAWSUIT! *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"BMW","productModel":"323I","manufacturer":"BMW of North America, LLC"}]}]}