{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10244899,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2007","dateComplaintFiled":"10/08/2008","vin":"","components":"POWER TRAIN","summary":"I DISCOVERED ONE MORNING THAT MY CAR WOULDN'T GO IN REVERSE. IT SEEMED LIKE IT WOULD \"CATCH\", BUT IT WOULDN'T ACTUALLY GO ANYWHERE. I TOWED IT TO MY REGULAR REPAIR SHOP, AND THEY QUOTED ME $6000 TO REPLACE THE TRANSMISSION.  I FOUND A TRANSMISSION SHOP WHO QUOTED ME $1600-$3500 TO ACTUALLY FIX THE PROBLEM INSTEAD OF REPLACE, SO I HAD THE CAR TOWED A SECOND TIME OVER TO THEM.    SHOP CALLED BACK AND SAID NEITHER BMW OR GM WILL SELL HIM ALL THE PARTS HE NEEDS TO DO FIX IT. BMW DOESN'T OFFER THEM (ONLY WHOLE TRANSMISSIONS), AND GM WON'T WARRANTY THE PARTS IF THEY'RE INSTALLED ON A BMW. HE ALSO SAID HE'D DONE SOME RESEARCH ON MY CONCERNS WITH THE 1999 TRANSMISSION, AND THAT THERE WERE NO TECHNICAL SERVICE BULLETINS FROM BMW ON IT. THERE WAS A BULLETIN ON THE 2000 ZL MODEL TRANSMISSION BUT NOT ON MINE (WHICH HE SAID WAS A 5L40-E MODEL), SO HE DOESN'T THINK THERE'S A WIDESPREAD PROBLEM WITH THIS TRANSMISSION.    BMW STARTED USING THE 5L40-E TRANSMISSION HALFWAY THROUGH 1999 WHEN THEY CHANGED THE 323 OVER FROM THE E36 TO THE E46 CHASSIS. AND ALTHOUGH THERE IS A NEW COMPLAINT ON THE CONSUMER AFFAIRS PAGE ALMOST DAILY REGARDING FAILURE TO GO IN REVERSE, BMW HAS NOT ISSUED A SINGLE SERVICE BULLETIN. THIS SAME TRANSMISSION, HOWEVER, WAS ALSO USED IN THE 2003 CADILLAC CTS, OF WHICH THERE ARE OVER 30 TECHNICAL SERVICE BULLETINS REGARDING THE TRANSMISSION. TWO OF THESE SPECIFICALLY MENTION FAILURE IN REVERSE.    WHY WILL CADILLAC AT LEAST ADMIT TO THE PROBLEM, BUT BMW MAKES NO MENTION OF IT IN A VEHICLE THAT'S BEEN ON THE ROAD FOUR YEARS LONGER? I KNOW A BULLETIN WON'T HAVE ANY EFFECT ON MY NOW $5000 REPAIR BILL, BUT I THOUGHT I HAD DONE MY DUE DILIGENCE IN RESEARCHING THE 1999 323I, E46'S, AND BMW IN GENERAL BEFORE I BOUGHT THE [XXX] THING.  IF I'D HAVE KNOWN THE TRANSMISSION IN THIS CAR WAS BOTH NON-SERVICEABLE AND PRONE TO FAILURE, I'D HAVE BOUGHT A KIA. *TR    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"BMW","productModel":"323I","manufacturer":"BMW of North America, LLC"}]}]}