{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10245445,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2008","dateComplaintFiled":"10/14/2008","vin":"SHHEP33592U","components":"EXTERIOR LIGHTING","summary":"ON THURSDAY 10SEP2008 I ARRIVED HOME IN THE EVENING AND DISCOVERED THAT BOTH OF MY LOW BEAM HEADLIGHTS WERE OUT.  I DO NOT KNOW EXACTLY WHEN THEY WENT OUT, BUT I CLEARLY HAD JUST DRIVEN HOME IN THE DARK WITH NO HEADLIGHTS.  I CHANGED BULB, CHECKED FUSES, ETC WITH NO USEFUL RESULT.  ONLINE SEARCH REVEALED NHTSA RECALL 04V086000, WHICH INCLUDES THE MAKE, MODEL, AND YEAR OF MY VEHICLE.    I WAS OUT OF TOWN (NOT USING CAR) FOR A BIT OVER A WEEK, AND THEN ON 20SEP2008 I TOOK THE VEHICLE TO THE HONDA DEALERSHIP (OURISMAN HONDA IN BETHESDA MD).  DEALERSHIP REPAIRED THE PROBLEM, BUT REQUIRED ME TO PAY FOR REPAIR ($358.76) BECAUSE MY VIN WAS NOT IN THE RANGE LISTED IN THE RECALL.  THE VIN ON MY VEHICLE IS , WHILE THE RECALL INCLUDED THE RANGE SHHEP3...2U300001 THRU SHHEP3...2U300222.  THE MILEAGE ON MY VEHICLE AT THE TIME OF REPAIR WAS 46313.    DEALERSHIP SERVICE WRITER (JUAN QUINTERO) GAVE ME A COPY OF HONDA SERVICE BULLETIN 04-015, WHICH WAS ABOUT THIS RECALL.  SERVICE WRITER TOLD ME THAT THE REPAIR THEY PERFORMED TO FIX THE PROBLEM WAS EXACTLY WHAT WAS DESCRIBED IN THE BULLETIN.    ON 02OCT2008 I CALLED HONDA  (1-800-999-1009) TO REQUEST THAT THEY COVER THE REPAIR.  THE PHONE REP WAS PRETTY FIRM THAT THIS WAS NOT COVERED BECAUSE THE VIN WASN'T IN RANGE.  SHE SAID I COULD REQUEST ADDITIONAL REVIEW AND SAID THAT THIS WAS ENTERED AS CASE NUMBER N032008-10-0200448    I HAVE NOT YET REQUESTED REVIEW OF THIS CASE, LARGELY BECAUSE I HAVE FOUND SEVERAL OTHER PEOPLE WHO HAD THE SAME PROBLEM WITH OUT-OF-RANGE VINS, AND NONE OF THEM SEEM TO HAVE SUCCEEDED IN GETTING HONDA TO COVER THE REPAIR. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"HONDA","productModel":"CIVIC","manufacturer":"Honda (American Honda Motor Co.)"}]}]}