{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10246598,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2008","dateComplaintFiled":"10/24/2008","vin":"1FAFP34P3YW","components":"ELECTRICAL SYSTEM","summary":"APPROXIMATELY 4 YEARS AGO, I HAD TO HAVE THE KEY PORT, TUMBLER AND THE ENTIRE KEY SYSTEM REPLACED ON MY 2000 FORD FOCUS BECAUSE THE KEY WOULD NO LONGER WORK.  THE TUMBLER, APPARENTLY, BECAME JAMMED SOMEHOW. THE REPLACEMENT COST WAS $350.      THE EXACT SAME MALFUNCTION OCCURRED YESTERDAY. THIS TIME AROUND, THE COST TO FIX THE PROBLEM WAS $450.  AFTER A LONG DISCUSSION WITH FORD CUSTOMER SERVICE REPRESENTATIVES THEY BASICALLY TOLD ME THAT THERE IS NOTHING THEY CAN DO FOR ME BECAUSE IT IS OUT OF WARRANTY.     THIS IS THE SECOND TIME THIS HAS OCCURRED TO ME, WITH THE SAME CAR.  A LITTLE RESEARCH REVELED THAT THIS IS COMMON PROBLEM WITH THIS MODE, JUST SEARCH THE INTERNET UNDER, ?2000 FORD FOCUS, KEY GOES IN IGNITION, BUT WON'T TURN?, AND YOU WILL SEE MANY INSTANCES OF THE EXACT SAME PROBLEM OTHER FOCUS OWNERS HAVE BEEN HAVING.      AT THIS POINT, I AM SIMPLY SEEKING REIMBURSEMENT OF THE $450 THAT I HAD TO SPEND, AGAIN, TO CORRECT A PROBLEM FORD IS CLEARLY DENYING IS A RECALL ISSUE.  *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"FOCUS","manufacturer":"Ford Motor Company"}]}]}