{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10249853,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2008","dateComplaintFiled":"11/25/2008","vin":"1J8GW68J04C","components":"VISIBILITY","summary":"ON ARE 2004 JEEP GRAND CHEROKEE OVERLAND WITH AUTOMATIC CLIMATE CONTROL THE BLEND DOORS HAVE FAILED AND THIS CAUSES THE HVAC UNIT TO EITHER BLOW HOT OR COLD WHEN TURNED ON BUT YOU HAVE NO CONTROL OF IT. WE HAVE HAD THE A/C KICK ON WHEN UNIT WAS SET TO HEAT/DEFROST IN THE MIDDLE OF WINTER AND THIS CAUSES A SAFETY ISSUE AS THE WINDSHIELD WILL START ICING UP OR FOGGING UP IF IT'S NOT REAL COLD OUT AND AS MY WIFE DRIVES THIS VEHICLE DAILY I WANT HER IN A SAFE VEHICLE. WE HAVE ALSO HAD THE HEATER KICK ON WHEN USING THE A/C AND ALL YOU CAN DO IS TURN THE HVAC UNIT OFF AND ROLL DOWN THE WINDOWS.  FROM WHAT I HAVE BEEN TOLD ALL GRAND CHEROKEE'S HAVE THIS PROBLEM JUST AT DIFFERENT INTERVALS.  I KNOW SOME PEOPLE WHO HAVE HAD MULTIPLE FAILURES OF THIS PART.  TO GET THE REPAIRS DONE AT A DEALER WE WERE QUOTED $950 TO FIX IT BUT I BELIEVE JEEP SHOULD BE LOOKING INTO THIS AS IT IS SUCH A COMMON PROBLEM AND IT CAUSES A MAJOR SAFETY ISSUE DURING THE WINTER MONTHS IF AND WHEN THE HEATER/DEFROSTER QUITS WORKING.  WHEN THE HVAC SYSTEM GETS STUCK THERE IS NOTHING YOU CAN DO TO FIX IT SOMETIMES IT WILL STICK FOR A FEW HOURS OTHER TIMES IT WILL NOT WORK FOR A DAY OR TWO. *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}