{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10250074,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2008","dateComplaintFiled":"11/28/2008","vin":"3VWRF71K55M","components":"AIR BAGS,LATCHES/LOCKS/LINKAGES","summary":"MY TRUNK HAS NEVER CLOSED PROPERLY FROM THE DAY I DROVE IT OFF THE LOT.  I TOOK THE VEHICLE BACK WITHIN A FEW WEEKS TO BE REPAIRED.  THEY DID NOT HAVE THE PART AND IT TOOK A FEW MORE WEEKS.  WHEN THEY REPLACED IT, IT STILL CONTINUED NOT TO CLOSE PROPERLY.  I HAVE THE OLD PART.  I ALSO RECENTLY HAD AN AIR BAG DEFAULT SENSOR COME ON.  I HAVE CONTACTED THEM MULTIPLE TIMES REGARDING THIS AND THEY CONTINUE TO ADVISE THAT THEY WILL HAVE TO CHARGE ME A DIAGNOSIS OF 97.50 AND I WILL HAVE TO PAY FOR A RENTAL IF THIS IS NOT COVERED UNDER WARRANTY.  I HAVE CONTINUOUSLY HAD PROBLEMS WITH THIS SERVICE DEPARTMENT.  I HAVE TRIED TO DROP THE VEHICLE OFF AND THEY INSIST THAT THEY DO NOT HAVE ROOM AND WILL NOT BE ABLE TO GET TO MY VEHICLE FOR SEVERAL DAYS.  THESE ARE VERY SERIOUS HAZARDS THAT COULD BE LIFE THREATENING YET THEY FAIL TO RECOGNIZE THE IMPORTANCE OF THEIR CUSTOMER. *TR","products":[{"type":"Vehicle","productYear":"2005","productMake":"VOLKSWAGEN","productModel":"JETTA","manufacturer":"Volkswagen Group of America, Inc."}]}]}