{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10256255,"manufacturer":"Mitsubishi Motors North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2009","dateComplaintFiled":"01/25/2009","vin":"JA4LS31W59Z","components":"VISIBILITY","summary":"AS I WAS DRIVING MY BRAND NEW CAR I JUST GOT 2 MONTHS AGO(MITSUBISHI OUTLANDER 2009) ON THE N.J. PARKWAY ALL OF A SUDDEN I HEARD A CRACK FROM MY SUNROOF AND THEN  SUDDENLY THE GLASS JUST EXPLODED INTO MANY PIECES. THANK GOD! I HAD THE COVER CLOSED  THAT PREVENTED ME FROM GETTING SHATTERED GLASS IN MY FACE OR GETTING INTO AN ACCIDENT WITH ANOTHER VEHICLE .  MIND YOU NOTHING AT ALL HIT MY CAR NOR WERE THEIR ANY CARS BESIDE ME. AS I KEPT ON DRIVING TO MY NEAREST EXIT I SAW REMAINING GLASS PIECES FLYING OFF MY SUNROOF EVERYWHERE. WHEN I CAME TO A STOP LIGHT I OPENED THE COVER SLIGHTLY AND SAW THERE WAS A WHOLE THERE AS WELL AS GLASS SITTING ONTOP. SO THE NEXT DAY I TAKE THE CAR TO THE DEALERS THEY TELL ME IT'S OUT OF THEIR HANDS  AND THAT I HAVE TO GO THROUGH MANUFACTURER. WHEN THE DEALER RETURNED MY CALL 3 DAYS LATER THEY TOLD ME MITSUBISHI  MANUFACTURER DENIED THE CLAIM TO REPLACE THE SUNROOF GLASS. I THEN CALLED IN THE MANUFACTURER MYSELF AND PUT INTO TWO MORE COMPLAINTS ASKING THEM TO RE-EXAMINE THE EMAILED PICTURES THEY GOT FROM DEALERS AND THEY STILL PERSISTED IT WASN'T A DEFECT AND THAT IT WAS FROM AN OUTSIDE SOURCE. I HAD NO CHOICE BUT TO TURN TO MY INSURANCE AND MAKE A CLAIM. I CANNOT UNDERSTAND WHY THEY WOULD NOT THINK THIS IS NOT A DEFECT WHEN NO TYPE OF OUTSIDE SOURCE EVER HIT MY CAR. I COULD HAVE GOTTEN HURT IF I HAD NOT HAD THAT SHADE COVERING ME. IT'S BEEN 2 WEEKS ALREADY AND MY SUNROOF IS STILL WITH A BROKEN  AND DEFECTED ROOF.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"MITSUBISHI","productModel":"OUTLANDER","manufacturer":"Mitsubishi Motors North America, Inc."}]}]}