{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10257561,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2009","dateComplaintFiled":"02/05/2009","vin":"","components":"SUSPENSION,EQUIPMENT","summary":"2003 TOYOTA TACOMA 4WD CREW CAB PICKUP I WOULD LIKE TO RELATE A RECENT EXPERIENCE I HAD WITH MY 2003 TOYOTA PICKUP. I WAS DRIVING THE TRUCK THROUGH A PARKING LOT IN LARGO, MARYLAND ON JANUARY 29, 2009. SUDDENLY THERE WAS A LOUD NOISE AND THE VEHICLE DROPPED DOWN IN THE FRONT END AND I CAME TO A STOP. THE FRONT DRIVER SIDE WHEEL HAD DROPPED DOWN INTO THE WHEEL WELL.   I HAD THE VEHICLE TOWED BY BOSWELL AUTO SERVICE OF WALDORF, MARYLAND NEAR WHERE I LIVE. I WAS TOLD BY THE MECHANIC THAT THE CASTLE NUT ON THE DRIVER SIDE BALL JOINT ASSEMBLY HAD COME OFF. I WAS TOLD THAT THIS WAS AN EXTRAORDINARY EVENT. THE BALL JOINT ASSEMBLY SEPARATED AND AS A CONSEQUENCE FRONT AXLE WAS BROKEN AS WELL.   IN REVIEWING MY RECORDS I SAW THE RECALL FOR THE LOWER BALL JOINT FOR MY TOYOTA. I HAD THIS RECALL WORK COMPLETED AT WALDORF TOYOTA ON DECEMBER 29, 2005. I BROUGHT THIS TO THE ATTENTION OF THE MECHANIC WHO FIXED MY TRUCK. HE TOLD ME I SHOULD MAKE THE DEALERSHIP SERVICE DEPARTMENT AWARE OF THIS INCIDENT. IN HIS OPINION, THIS EVENT SHOULD NOT HAPPEN IF THE BALL JOINT CASTLE NUT IS INSTALLED CORRECTLY.   I TOOK THE INFORMATION TO WALDORF TOYOTA ON FEBRUARY 3, 2009. I SPOKE WITH THE SERVICE MANAGER (MICHAEL PAVAN, 301-843-3700, MPAVAN@TOYOTAOFWALDORF.COM) AND A MAN I BELIEVE WAS A MECHANIC OR SERVICE SUPERVISOR. I SHOWED THEM PHOTOGRAPHS AND THE BROKEN BALL JOINT ASSEMBLY. THEY TOLD ME THAT THE REMNANTS OF THE COTTER PIN WERE STILL IN SO THAT THEY BELIEVE THEY HAD INSTALLED THE CASTLE NUT CORRECTLY. I LEFT THE BROKEN BALL JOINT ASSEMBLY WITH THEM. THE SERVICE MANAGER TOLD ME HE WOULD REPORT IT TO HIS REGIONAL MANAGER. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"TOYOTA","productModel":"TACOMA","manufacturer":"Toyota Motor Corporation"},{"type":"Equipment","productYear":"9999","productMake":"TOYOTA","productModel":"PT901-42601-45","manufacturer":"Toyota Motor Corporation"}]}]}