{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10260697,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2009","dateComplaintFiled":"03/04/2009","vin":"1FMCU93118K","components":"POWER TRAIN","summary":"I AM FILING THIS COMPLAINT ON BEHALF OF MY DAUGHTER. HER 2008 FORD ESCAPE STARTED JERKING AS IF THE TRANSMISSION WAS SLIPPING THEN ENGAGING. UPON CHECKING THE FLUID LEVEL I FOUND IT WAS SHOWING AT THE BOTTOM OF THE DIPSTICK. MY DAUGHTER IS A REGISTERED NURSE AND DOES A LOT OF DRIVING WITHIN OUR TRI-STATE AREA SO AS STRANGE AS I THOUGHT IT WAS TO BE THAT LOW, I ADDED 2 QTS. OF FLUID. TWO DAYS LATER IT WAS THE SAME SITUATION AGAIN EXCEPT THIS TIME I HAD HER MAKE AN APPOINTMENT WITH THE DEALER. AFTER DEALER INSPECTION SHE WAS TOLD THAT THE TRANSMISSION COOLER WAS LEAKING AND NEEDED REPLACED. I CALLED THE DEALERS SERVICE MANAGER TO SEE IF WAS COVERED UNDER WARRANTY AND WAS TOLD THAT IT WASN'T COVERED UNDER THE 3YR. 38,000 MI. WARRANTY BECAUSE HER MILEAGE WAS AT 43641. I ASKED ABOUT IT BEING COVERED UNDER THE 5YR. 60,000 MI. POWER TRAIN WARRANTY BECAUSE IT IS CALLED A TRANSMISSION COOLER, AGAIN I WAS TOLD NO. NOW I AM SURE NOT A ROCKET SCIENTIST BUT TO ME A TRANSMISSION COOLER SOUNDS AS IF IT HAS SOMETHING TO DO WITH THE TRANSMISSION OPERATION! MY ARGUMENTS WITH THE SERVICE ADVISOR PROVED FRUITLESS. WHAT REALLY TICKED ME OFF WAS WHEN THE SERVICE MANAGER TOLD ME THAT THE MECHANIC WHO HANDLED THE REPAIR SAID THAT  THE TRANSMISSION COOLER WAS LEAKING IN THE SEAM (FAULTY WORKMANSHIP???). THE END RESULT IS THE REPAIR COST MY DAUGHTER $667.04. WHEN I ASKED TO SEE THE OLD PART THE SERVICE MANAGER TOLD ME THAT THE MECHANIC HELD ONTO IT BECAUSE EACH MECHANIC KEEPS OLD PARTS TO SELL AS SCRAP. I WENT BACK AND GOT THE OLD TRANS. COOLER BECAUSE I FIGURED IF ANYONE SHOULD MONEY OUT OF THE SCRAP ALUMINUM IT SHOULD BE MY DAUGHTER. THE PLACEMENT OF THE TRANSMISSION COOLER RIGHT BEHIND THE GRILLE IS THE STUPIDEST DESIGN. WHY WASN'T SOME TYPE OF GUARD INSTALLED IN FRONT OF IT? *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}