{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10270011,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2009","dateComplaintFiled":"05/26/2009","vin":"2FMZA5340XB","components":"SUSPENSION,STRUCTURE","summary":"ON MAY 22 MY 1999 FORD WINDSTAR VAN STARTED TO MAKE A SQUEALING/WHINING NOISE AT APPROXIMATELY 10:30 IN THE MORNING DURING WHAT SHOULD HAVE BEEN A 40 MINUTE DRIVE TO MY MOTHERS HOUSE. DUE TO THE WEIRD NOISE I STOPPED AND CHECKED THE AIR PRESSURE IN MY TIRE (RIGHT REAR) WHERE THE SOUND SEEMED TO BE ORIGINATING FROM. THE PRESSURE WAS A LITTLE LOW SO I TOPPED IT OFF AND CONTINUED ON MY TRIP. THE SOUND CONTINUED AND I DECIDED TO STOP AT A SERVICE STATION ABOUT 20 MORE MILES INTO THE TRIP. THE SERVICE STATION WAS LITTLE HELP, THEY CHECKED MY POWER STEERING FLUID, DROVE THE VAN AROUND THE PARKING LOT A COUPLE OF TIMES AND IT MADE NO NOISES. THE ATTENDANT TOLD ME HE DIDN'T HAVE ANY IDEA AS TO WHAT THE SOUND MIGHT BE AND ASKED IF I COULD RETURN IN AN HOUR WHEN HIS SUPERIOR WOULD BE THERE. I AGREED TO RETURN AFTER DROPPING OFF MY KIDS AT MY MOTHERS. AFTER GOING ON DOWN THE ROAD ABOUT ANOTHER TEN MILES I FELT THE STEERING WHEEL START TO FLOAT AND DRIFT AND MY BRAKES BECAME USELESS AND THE VAN CAME TO AN ABRUPT HALT AND THERE WAS A HUGE BANG AS THE ENTIRE REAR END OF THE VEHICLE BECAME DISABLED. AS WE ALL PILED OUT TO SEE WHAT WAS WRONG WE FOUND THE REAR WHEELS POINTING INWARD UNDER THE VAN AT A BACKWARDS ANGLE. SOME MEN CAME TO HELP ME WHO WERE NEARBY THEY INFORMED ME MY AXLE WAS SNAPPED. LOOKING UNDER THE VEHICLE I COULD CLEARLY SEE THEY WERE RIGHT. MY VAN WILL BE REPAIRED THIS WEEKEND. I CALLED FORD THEY BASICALLY TOLD ME TO EAT THE REPAIRS MYSELF. IN WV A YEARLY INSPECTION IS REQUIRED, I PASSED INSPECTION AT THE BEGINNING OF APRIL WHICH TELLS ME THERE WAS NOTHING VISUALLY WRONG WITH MY AXLE LESS THAN TWO MONTHS AGO. I FIND IT HARD TO BELIEVE THAT WITHOUT ANY OUTSIDE DAMAGE OR FORCE (ACCIDENTS, FORCE ECT) AN AXLE CAN JUST SNAP IN TWO. IF I HAD BEEN TRAVELING ANY FASTER MY 4 CHILDREN AND MYSELF WOULD HAVE BEEN KILLED OR HARMED AS AT THE MOMENT IT BROKE I HAD LITTLE CONTROL OVER THE VEHICLE AND THE BRAKES WERE FAILING. ONLY PEOPLE WITH CHILDREN BUY MINI-VANS, THIS IS SCARY. *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]}]}