{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10272958,"manufacturer":"UNKNOWN MANUFACTURER","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2009","dateComplaintFiled":"06/05/2009","vin":"","components":"CHILD SEAT","summary":"I ATTEMPTED TO ADJUST THE HEIGHT OF THE HEADREST OF A SAFETY FIRST APEX 65 CHILD RESTRAINT, MANUFACTURED IN OCTOBER 2008 AND PURCHASED IN NOVEMBER 2008. WHEN I FIRST PURCHASED THE RESTRAINT, THE KNOB ON THE BACK OF THE HEADREST THAT \"LOCKS\" THE HEADREST INTO POSITION WAS DIFFICULT TO TURN, BUT I WAS ABLE TO ADJUST THE HEADREST INTO THE APPROPRIATE POSITION FOR THE CHILD NEEDING TO USE THE RESTRAINT. I NEEDED TO CHANGE THE HEADREST SETTING, AND WAS ABLE TO EASILY TURN THE KNOB ON THE BACK OF THE HEADREST, BUT COULD NOT EXTEND THE HEADREST TO A HIGHER SETTING, NOR DECREASE IT TO A LOWER HEIGHT. I COULD HEAR SOMETHING RATTLING WITHIN THE RESTRAINT, AND WHEN I LIFTED THE RESTRAINT, A SMALL (~1/4\" IN LENGTH) SCREW FELL OUT OF THE RESTRAINT. THIS RESTRAINT IS A SPARE, USED ONLY THREE TIMES WHEN I HAVE NEEDED TO TRANSPORT ADDITIONAL CHILDREN. IT HAS BEEN CAREFULLY STORED IN MY HOME WHEN NOT IN USE, LEADING ME TO BELIEVE THIS ISSUE MAY BE DUE TO EITHER A MANUFACTURING DEFECT OR DAMAGE DURING THE SHIPPING PROCESS.    UPON CONTACTING THE MANUFACTURER, DOREL, THEY HAVE OFFERED TO REPLACE THE RESTRAINT UPON PROOF OF DESTRUCTION. *TR","products":[{"type":"Vehicle","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","manufacturer":"UNKNOWN MANUFACTURER"},{"type":"Child Seat","productYear":"9999","productMake":"SAFETY 1ST","productModel":"OTHER","manufacturer":"Dorel Juvenile Group"}]}]}