{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10275984,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2009","dateComplaintFiled":"07/07/2009","vin":"1J4GW58N71C","components":"SEATS","summary":"THE DRIVER'S SEAT FRAME FAILED. PRIOR TO INVESTIGATING WHY THE SEAT BACK WOBBLED AND DID NOT OFFER SUPPORT WHILE DRIVING. I CONTACTED THE LOCAL JEEP DEALER WHERE THE UNIT WAS PURCHASED. THEY TOLD ME I NEEDED A NEW SEAT FRAME ASSEMBLY. I ASKED IF THERE WERE ANY COMPLAINTS OR RECALLS, THEY REPLIED WITH \"NONE\". THE VEHICLE IS PRIMARILY DRIVEN BY MY WIFE AND HAS ONLY 45,000 MILES AND CHANGE ON IT. THE DEALER TOLD ME THE COST OF THE SEAT FRAME ASSEMBLY WOULD BE ABOUT $1200 NOT INCLUDING LABOR TO REMOVE THE COVERING AND REPLACE THE FRAME. ETC.     THE DEALER OFFERED NO FINANCIAL ASSISTANCE SAYING THAT THE VEHICLE WAS OUT OF WARRANTY. I TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND THEY STRIPPED OFF THE COVERING REVEALING A CRACKED BOTTOM SEAT FRAME. THEY ORDERED A JEEP BOTTOM SEAT FRAME AT A COST OF $363.75 AND CHARGED ME LABOR OF $281.00 TO STRIP OFF THE COVERING, INSTALL THE SEAT AND RECOVER ACCORDINGLY.    ALSO, TO COMPOUND THE AFOREMENTIONED NEITHER THE DRIVER'S SIDE OR PASSENGER SIDE HEIGHT ADJUSTMENTS FUNCTION. THIS IS NOT A RESULT OF THE SEAT FRAME AS STATED ABOVE.     IS THERE ANY ASSISTANCE YOU CAN RENDER IN TERMS OF REIMBURSEMENT?  I CAN PROVIDE PHOTOS OF THE FAILED SEAT FRAME ASSEMBLY AS WELL AS COPIES OF THE MONIES PAID TO TAKE CARE OF THE REPAIR.    II HAVE RESEARCHED THIS PROBLEM EXTENSIVELY ON THE INTERNET AND THERE ARE VOLUMES OF SIMILAR COMPLAINTS. A SERIOUS RESIDUAL OF THIS SEAT FRAME FAILURE HAS RESULTED IN THE SEAT TOTALLY COLLAPSING TO THE REAR WITH A SUDDEN STOP OR IMPACT LEAVING THE DRIVER IN A DANGEROUS RECLINING POSITION.  IT'S UNFORTUNATE THAT PERHAPS NOT ENOUGH PEOPLE WHO HAVE EXPERIENCED THIS PROBLEM MAY NOT HAVE TAKEN THE TIME TO REPORT IT TO THE PROPER AGENCIES OR AUTHORITIES. PLEASE HELP BEFORE SOMEONE IS HURT OR KILLED. *TR    THANK YOU.","products":[{"type":"Vehicle","productYear":"2001","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}