{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10276052,"manufacturer":"ABC ENGINEERING, CO","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2009","dateComplaintFiled":"07/08/2009","vin":"","components":"EQUIPMENT,UNKNOWN OR OTHER","summary":"OVER THE JULY 4 WEEKEND, I WENT TO NEW YORK FROM WASHINGTON D.C. TO VISIT A FRIEND.  I TOOK THE PRIVATE BUSES FROM WASHINGTON DC CHINATOWN TO NEW YORK CHINATOWN. I USED THE BUSES FROM TWO COMPANIES: EASTERN TRAVEL AND NEW CENTURY BUS. BECAUSE THE LOW-FARE TICKET, THERE WERE MANY PASSENGERS TAKING THE BUS. UNFORTUNATELY, THE SAFETY ISSUE HAS BECOME A BIG CONCERN TO THE PASSENGERS. I BELIEVE THAT DOT SHOULD TAKE IMMEDIATELY ACTION TO REVIEW THIS SERVICE. THE PROBLEMS I OBSERVED ARE:  1. THERE ARE NO OFFICIALLY ASSIGNED STATIONS FOR THE BUS IN EITHER WASHINGTON D.C. AND NEW YORK. THE BUS CAN STOP ANYWHERE TO PICK UP THE PASSENGERS EVEN IN THE MIDDLE OF THE TRAFFIC WAY.  2. MOST OF THE DRIVERS ARE NOT WELL-TRAINED. THEY CAN NOT SPEAK AND UNDERSTAND ENGLISH. I SAW THAT A LOT PASSENGERS HAD COMMUNICATION PROBLEMS WHILE TAKING THE BUS.   3. THE DRIVERS DO NOT FOLLOW THE LAW. ON THE WAY DRIVING, THE DRIVERS KEEP USING MOBILE PHONE WITHOUT ANY INSTRUMENTAL ASSISTANCE. IT HAS BEEN PROHIBITED IM MANY STATES TO USE MOBILE PHONE WHILE DRIVING WITHOUT USING APPARATUS .   4. AGGRESSIVE DRIVING: SPEEDING, ILLEGAL LANE CHANGE, RUNNING RED-LIGHT, IRRESPECTIVE TO OTHER DRIVERS ARE VERY COMMON.  5. DIRTY BUS: THE COMPANIES DO NOT KEEP THE BUS CLEAN AT ALL. IT IS VERY LIKELY TO MAKE THE PASSENGERS SICK.  6. DEFECT INSTRUMENT: MOST OF BATHROOMS DO NOT WORK PROPERLY. BECAUSE THE DRIVERS ARE IN HURRY TO GO TO THE DESTINATION, THEY USUALLY DO NOT LET THE PASSENGERS TO USE THE REST AREA SERVICE.     FOR AMERICAN PEOPLE'S SAFETY, PLEASE RE-JUSTIFY THIS SERVICE OR FORCE THE COMPANY TO IMPROVE. THANK YOU. *TR","products":[{"type":"Vehicle","productYear":"9999","productMake":"ABC","productModel":"ACRON MAGNUM","manufacturer":"ABC ENGINEERING, CO"},{"type":"Equipment","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","manufacturer":"UNKNOWN MANUFACTURER"}]}]}