{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10276974,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2009","dateComplaintFiled":"07/16/2009","vin":"2FDHP74W75X","components":"STEERING","summary":"STEERING WHEEL DISENGAGED WHILE DRIVING. WHEEL ROTATED MORE THAN 360 DEGREES AND HAD NO EFFECT ON THE CAR DIRECTION. ALMOST INJURED PEDESTRIAN (POLICE OFFICER) BUT WAS MAKING A TURN FROM A COMPLETE STOP SO WAS ABLE TO STOP CAR SINCE WAS ONLY GOING SLOW. I WAS COMING BACK FROM A TWO HOUR TRIP FROM CAPE COD AND IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY WHO KNOWS WHAT COULD HAVE HAPPENED. FORD SERVICE MANAGER SAID THAT THE SHAFT FELL OUT OF THE STEERING COLUMN AND THIS SHOULD NOT HAPPEN UNLESS CAR WAS IN A COLLISION. WHICH IT WASN'T. MY PERSONAL MECHANIC WHO HAS MORE THAN 50 YEARS OF EXPERIENCE REPAIRING FORDS ALSO HAD NEVER SEEN THIS HAPPEN BEFORE. FORD DID NOT GRANT ME ANY DISPENSATION AND I PAID FOR THE REPAIR ($1381.75). WHEN I CALLED FORD THEY SAID THERE WAS NOTHING THEY COULD DO AND COULD NOT GIVE ME THE NAME OF ANYONE IN THE COMPANY THAT I COULD SPEAK WITH FURTHER ABOUT THIS. MY CALL WAS ANSWERED BY A SERVICE COMPANY IN FLORIDA AND THEY APPARENTLY HAVE NO INFORMATION ABOUT WHO AT THE FORD COMPANY HEADQUATERS I COUOLD ADDRESS THIS ISSUE TO. IT SEEMS THEY HAVE MADE IT VIRTUALLY IMPOSSIBLE FOR A CITIZEN TO OBTAIN APPROPRIATE CONTACT INFORMATION.  THIS WASN'T OFFICIALLY REPORTED TO THE POLICE BUT SINCE IT HAPPENED DIRECTLY OUTSIDE THE LOCAL POLICE STATION, AND THE HORN ALARM ALSO WENT OFF, ABOUT A DOZEN POLICE OFFICES (INCLUDING THE CHIEF) WITNESSED THE EVENT. *TR","products":[{"type":"Vehicle","productYear":"2005","productMake":"FORD","productModel":"CROWN VICTORIA","manufacturer":"Ford Motor Company"}]}]}