{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10285708,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2009","dateComplaintFiled":"09/29/2009","vin":"JHMES16591S","components":"AIR BAGS","summary":"AMERICAN HONDA WAS REQUIRED TO NOTIFY CAR OWNERS OF A RECALL FOR DRIVER'S AIRBAGS TO AFFECTED CIVIC OWNERS.  I AM ONE OF THOSE OWNERS AND NEVER RECEIVED NOTIFICATION.  WHEN SEEING A NOTICE FOR A RECALL FROM ANOTHER MANUFACTURER ON THE NEWS, I LOGGED INTO MY HONDA OWNER LINK ACCOUNT - ONE WHICH I HAVE BEEN A REGISTERED USER FOR MORE THAN 2 YEARS, AND WHICH CONTAINS MY CORRECT MAILING ADDRESS (THE SAME AS WHEN I PURCHASED THE CAR) - AND WAS ABLE TO SEE THAT MY CAR IS INDEED IN THE SCOPE OF RECALLED VEHICLES.      NOT ONLY DID I NOT RECEIVE MY RECALL NOTICE IN THE MAIL, THE COPY OF THE LETTER IN MY HONDA OWNER LINK IS A PDF DOCUMENT THAT HAS SECURITY OPTIONS THAT WILL NOT ALLOW ME TO COPY ANY PORTION OF THE LETTER TO A WORD DOCUMENT OR PRINT THE LETTER AT HOME SO I CAN TAKE IT TO MY LOCAL DEALERSHIP.    IN ADDITION, I NOTICE FROM DOCUMENTS RELATED TO THE RECALL ON THIS WEBSITE THAT HONDA NOTIFIED NHTSA THAT APPROX 440,000 VEHICLES MAY BE AFFECTED, BUT THE COPY OF THE SERVICE BULLETIN SHOWN HERE TELLS DEALERS THAT ONLY 7,000 VEHICLES MAY BE EXPECTED.    I AM A DEDICATED HONDA OWNER, BUT IT SEEMS THAT HONDA IS NOT FULFILLING THEIR OBLIGATIONS TO THEIR CUSTOMERS AND THE GOVERNMENT - AND USING THE PDF SECURITY SETTINGS TO PREVENT THOSE OF US CAREFUL ENOUGH TO CHECK FOR OURSELVES FROM PRINTING A COPY OF THE LETTER. *TR","products":[{"type":"Vehicle","productYear":"2001","productMake":"HONDA","productModel":"CIVIC","manufacturer":"Honda (American Honda Motor Co.)"}]}]}