{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10291065,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2009","dateComplaintFiled":"11/05/2009","vin":"1HGFA16888L","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2008 HONDA CIVIC.  THE REAR CONTROL ARMS HAVE FAILED, WHICH CAUSED EXCESSIVE TIRE WEAR. THIS CONDITIONS MADE THE TIRES TILT INWARD. THIS ALSO CAUSED THE VEHICLE TO DRIFT WHEN DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT ALIGNED THE REAR WHEELS TO THE CORRECT SPECIFICATIONS. THE HONDA MANUFACTURER STATED THAT THEY WOULD INVESTIGATE THE FAILURE. HE NEVER RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS 11,800.  THE CONSUMER STATED HONDA CALIFORNIA CALLED AND SAID THEY INVESTIGATED AND FOUND THERE AS NO PROBLEM. THE CONSUMER ASKED WHY ON THE ALIGNMENT REPORT IT STATED THAT BOTH REAR WHEELS SHOWED THE NEGATIVE CAMBER OUTSIDE OF RANGE THAT THEY ALLOW.  HIS RESPONSE WAS THAT HE DIDN'T SEE A PROBLEM, BUT WOULD PUT THE CONSUMER ON RECORD. THE CONSUMER CONTACTED THE DEALERSHIP AND WAS TOLD THEY WOULD INVESTIGATE HIS COMPLAINT OFF THE RECORD.   THE CONSUMER WAS OFFERED 4 NEW TIRES, WHICH DOES NOTHING TO CORRECT THE PROBLEM OF KEEPING THE VEHICLE IN A STRAIGHT LINE ON THE HIGHWAY. THE CONSUMER STATED THE VEHICLE NEEDED AN ADJUSTABLE REAR SUSPENSION ARM TO CORRECT THE PROBLEM, BEFORE THE TIRES BECOME WORN OUT. UPDATED 11/16/09  *JB UPDATED 11/17/09  *BF  UPDATED 11/18/09. *JB","products":[{"type":"Vehicle","productYear":"2008","productMake":"HONDA","productModel":"CIVIC","manufacturer":"Honda (American Honda Motor Co.)"}]}]}