{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10294048,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2009","dateComplaintFiled":"11/30/2009","vin":"JTDKB20U577","components":"EXTERIOR LIGHTING","summary":"THE HID HEADLIGHTS ON MY 2007 PRIUS WOULD RANDOMLY GO OUT.  BOTH DRIVERS SIDE AND PASSENGERS SIDE MAY STOP OPERATING AT ANY TIME WHILE DRIVING.  I HAVE HAD BOTH INOPERABLE AT THE SAME TIME WHILE DRIVING AT NIGHT.  BOTH HEADLIGHT BULBS WERE REPLACED AT MY EXPENSE.  TOYOTA WILL NOT REIMBURSE ME FOR THE COST OF REPLACING THE DEFECTIVE BULBS BECAUSE THE VEHICLE MILEAGE EXCEEDS THE FACTORY WARRANTY, THOUGH IT IS STILL WELL WITHIN THE 36 MONTH WARRANTY PERIOD.  REPRESENTATIVES FROM BOTH THE SERVICE AND PARTS DEPARTMENT OF MY LOCAL TOYOTA DEALERSHIP ASSURED ME THAT THE 'NEW BULBS' DON'T HAVE THE SAME PROBLEM THAT THE ORIGINAL BULBS DID.  SO FAR, THAT HAS PROVEN CORRECT.    I HAVE READ THE NHTSA INVESTIGATION INTO THIS PROBLEM (PE09019) INTO THIS PROBLEM AND I AM FRANKLY SHOCKED THAT  TOYOTA AND PARTICULARLY THE NHTSA DON'T CONSIDER HAVING TO TURN YOUR HEADLIGHTS OFF AND ON AGAIN WHILE DRIVING AT NIGHT TO BE A SAFETY DEFECT WORTHY OF RECALL.  THE NHTSA SUMMARY STATES THAT TOYOTA HAS ACKNOWLEDGED THE DEFECT::  \"TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY.\"    THE NHTSA INVESTIGATION SUMMARY ALSO MENTIONED THE FOLLOWING: \"TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES. \"  I FILED A COMPLAINT WITH TOYOTA CORPORATE ABOUT THIS PROBLEM AND WAS TOLD THAT THEY HAVE NO INTENTION OF A RECALL OR ANY OTHER ACTION AT THIS TIME THAT WILL ADDRESS CUSTOMER DISSATISFACTION.      IT IS CLEAR TO ME THAT TOYOTA WILL NOT TAKE RESPONSIBILITY FOR THIS OBVIOUS SAFETY ISSUE AND IT WILL REQUIRE OUTSIDE INTERVENTION BY THE NHTSA TO PUSH FOR A RESOLUTION THAT IS IN THE BEST INTEREST OF THE GENERAL PUBLIC OUT ON THE ROADS EVERY NIGHT. *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]}]}