{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10296352,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2009","dateComplaintFiled":"12/18/2009","vin":"5TEUU42N77Z","components":"STRUCTURE","summary":"I HAVE A 2 1/2 YEAR OLD TOYOTA TACOMA THAT I PURCHASED NEW IN APRIL 2007 FROM LEBRUN TOYOTA IN CANANDAIGUA, NY.  ABOUT A MONTH AGO I NOTICED 4 RUST STAINS ON MY NEW GARAGE FLOOR DIRECTLY UNDER THE FRAME WEEP HOLES ON THE TACOMA. I MADE AN APPOINTMENT AT LEBRUN TO HAVE IT LOOKED AT. I WAS TOLD THAT THE TACOMA SHOULD NOT BE DOING THAT BUT THAT THEY ALSO HAD NO IDEA ON HOW TO PROCEED. THE SERVICE MANAGER OFFERED TO HAVE IT UNDERCOATED USING THE SAME PROCESS THEY ARE CURRENTLY USING ON THE OLDER TACOMA'S AND TUNDRA'S THAT ARE UNDER RECALL FOR THE SAME ISSUE. I DECLINED THE UNDERCOATING BECAUSE I FELT IT WAS COVERING UP THE RUST ONLY TO APPEAR AGAIN IN A FEW YEARS AFTER MY WARRANTY EXPIRES. THE SERVICE MANAGER AGREED TO HAVE MY TACOMA LOOKED AT BY A TOYOTA FTS.  TODAY THE TOYOTA FTS, ROB BROWN, LOOKED AT MY TRUCK AND STATED THE RUSTY WATER COMING OUT OF THE FRAME AND STAINING MY GARAGE FLOOR WOULD BE HAPPENING ON ANY 2 1/2 YEAR OLD TRUCK WHETHER IT WAS A FORD, CHEVY, OR DODGE. I TOLD ROB THAT I HAVE OWNED OLDER VEHICLES PREVIOUSLY AND HAVE NEVER HAD THIS PROBLEM. ROB IGNORED ME AND AGAIN STATED THIS WAS NORMAL FOR MY TACOMA. HIS OFFICIAL REPORT STATED THAT THIS RUST IS NORMAL FOR A VEHICLE THAT HAS SEEN SEVERAL WINTERS. MY TACOMA HAS SEEN EXACTLY 2 WINTERS.  I CURRENTLY HAVE A COMPLAINT IN WITH THE NYS ATTORNEY GENERAL'S OFFICE.  I AM LOOKING FOR SOME ASSISTANCE TO HELP ME FORCE TOYOTA TO REPAIR MY TRUCK AS NO 2 1/2 YEAR OLD VEHICLE WITH ONLY 22,580 MILES SHOULD BE RUSTED IN THE FRAME. *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"TOYOTA","productModel":"TACOMA","manufacturer":"Toyota Motor Corporation"}]}]}