{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10296490,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2009","dateComplaintFiled":"12/20/2009","vin":"1FMCU49309K","components":"STEERING","summary":"ON OCT 25TH 2008 WE PURCHASED A 2009 FORD ESCAPE HYBRID FROM ENCINITAS FORD.  ON APRIL 11, 2009(MGE 3809.4)WHILE DRIVING BETWEEN 40-45 UP A SMALL INCLINE AND THE STEERING WHEEL JERKED HARD TO THE RIGHT AND PUT ME INTO THE OTHER LANE OF TRAFFIC BESIDE ME.  THIS SAME INSTANCE JUST HAPPENED AGAIN ON 12/10/09 (6856.0 MGE) BUT I WAS GOING BETWEEN 30-35 UNDER BATTERY AND TRYING TO CURVE TO THE LEFT WHEN THE STEERING STIFFENED UP AGAIN QUICKLY AND VEERED ME TO THE RIGHT OFF OF THE ROAD. I DROPPED THE CAR AT THE DEALERSHIP ON 12/14/09 AND THEY CAN'T FIND ANYTHING WRONG TO COME AND GET IT.  I AM SO UPSET THAT THEY THINK THIS IS AN ACCEPTABLE SOLUTION.  IF I WERE GOING EVEN 5 MILES PER HOUR FASTER, I WOULD HIT A VERY LARGE OAK TREE.  I DO NOT FEEL SAFE DRIVING THIS VEHICLE, AND AM VERY AFRAID THAT MY CHANCES FOR AN ACCIDENT TO MYSELF OR OTHERS HAS JUST INCREASED 10-FOLD!  I CALLED FORD MOTOR COMPANY ON 12/14/09 AT 4:30PM (PAC TIME) AND FILLED OUT THEIR ONLINE COMPLAINT FORM.  ON 12/16/09 AT 9:17AM, A REP FROM FORD CALLED ME BACK AND SAID HE IS OPENING A \"CLAIM\" TO INVESTIGATE THE PROBLEM.  HE WAS HEADED OUT OF TOWN AND ASKED IF HE COULD HAVE UNTIL TUESDAY, 12/22/09 TO RETURN A CALL TO ME BETWEEN 12:00-4:00PM  I SAID THAT WAS FINE. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"FORD","productModel":"ESCAPE HYBRID","manufacturer":"Ford Motor Company"}]}]}