{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10299756,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2010","dateComplaintFiled":"01/14/2010","vin":"1J4GW58N34C","components":"SEATS","summary":"I HAVE A 2004 JEEP GRAND CHEROKEE THAT HAS THE HEATED SEAT ISSUE, RECALL J14 AND CALLED THE DEALERSHIP 3 WEEKS AGO WITHOUT A RESPONSE.  THEY SET UP AN APPOINTMENT FOR ME TO GO IN JAN. 7TH TO GET IT FIXED AND WHEN I WENT IN THEY NEVER EVEN HAD THE PARTS TO FIX IT.  SO THEY GOT MY INFORMATION AND SAID THEY WOULD CALL ME WITH AN ETA AND IT HAS BEEN OVER A WEEK NOW WITHOUT ANY CONTACT FROM THEM.  WHEN I CALLED TODAY I GAVE THEM MY INFORMATION AGAIN AND THEY TOLD ME ONLY 300 PARTS WERE BEING SHIPPED TO THE WHOLE STATE ON MONDAY AND THAT I MAY OR MAY NOT GET IT DONE EVEN AFTER THAT.  TO ME, HAVING HEATED SEATS THAT MAY EXPLODE AND CAUSE FIRES IS A PRETTY BIG SAFETY ISSUE THAT SHOULD NOT TAKE OVER A MONTH (WHEN ALL SAID AND DONE) TO FIX ESPECIALLY LIVING IN A COLD STATE LIKE COLORADO WHERE THESE SEATS ARE NEEDED.  BY SCHEDULING AN APPOINTMENT TO FIX IT, THEN NOT HAVING THE PARTS TO DO IT, THEN NEVER CALLING ME BACK TO SET UP A NEW TIME THAT IS COMPLETELY UNACCEPTABLE AND WELL OUTSIDE OF A REASONABLE TIME FOR SOMETHING AS SERIOUS AS THIS. *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}