{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10299941,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2009","dateComplaintFiled":"01/15/2010","vin":"","components":"STEERING","summary":"I OWN A 2003 GRAND CARAVAN CURRENTLY WITH 43,000 MILES ON IT.  AT A LITTLE LESS THAN 40,000 MILES THE POWER STEERING PUMP STARTING MAKING A HORRIBLE NOISE, DIDN'T MATTER IF YOU WERE TURNING THE WHEEL OR NOT; MORE OFTEN ON A RAINY OR COLD MORNING, NOW ITS ALL THE TIME.    I CONTACTED DODGE SINCE I HAVE AN EXTENDED SERVICE PLAN, TO NO AVAIL.  I HAVE NO COVERAGE ON THE POWER STEERING PUMP OR RACK AND PINION, BUT IM COVERED ON THINGS THAT MY HUSBAND COULD DO IN THE BACKYARD.  WHAT A STORY I WAS FED, WHEN I BOUGHT THIS $900 COVERAGE.    I WAS TOLD TO GO TO A CERTIFIED SERVICE CENTER AND PAY $65 FOR A DIAGNOSTIC TEST, UMMM IT DOESN'T REQUIRE A DIAGNOSTIC TEST, IT REQUIRES 30 SECONDS OF LISTENING.  THEN AND ONLY THEN WOULD THEY CONSIDER POSSIBLY HELPING ME WITH THIS REPAIR.  WHEN I BOUGHT THE SERVICE PLAN, I WAS TOLD $100 DEDUCTIBLE FOR ALL REPAIRS, END OF STORY.    I CANNOT BELIEVE THAT A VEHICLE WITH MILEAGE COULD HAVE AN ISSUE LIKE THIS ALREADY.  DODGE DOES NOT WANT TO HELP!!!! *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]}]}