{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10299950,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2009","dateComplaintFiled":"01/16/2010","vin":"2FMZA52214B","components":"POWER TRAIN","summary":"I WAS ON MY WAY HOME FROM DROPPING MY SON OFF AT COLLEGE ABOUT 400 MILES ROUND TRIP WHEN ABOUT 1:30 A.M. ON THE HIGHWAY WITHOUT WARNING THE CAR JUST LOST ALL FORWARD SPEED. COASTING ACROSS 3 LANES OF TRAFFIC TO THE SHOULDER I CAME TO FIND OUT THAT THE CAR HAD NO FORWARD OR REVERSE. THERE WAS NO NOTICEABLE WARNING OR INDICATION THAT THERE WAS ANYTHING WRONG. I HAD TO HAVE THE CAR TOWED IN FOR REPAIR BY AN EMERGENCY TOW COMPANY  CALLED BY THE STATE POLICE TO THE TUNE OF $160.00.  I HAD IT TOWED TO FORD THINKING THAT THEY HAVE TRAINED SERVICE PEOPLE WHO WOULD REPAIR THE PROBLEM  INSTEADOF JUST REPLACING IT WITH A REBUILT TRANS.  THE NEXT DAY I WAS CALLED BY THE DEALER WHO QUOTED ME 2,800. TO REPAIR THE TRANSMISSION AND TORQUE CONVERTER SHAFT SPLINE, BUT I WOULD BE BETTER OFF WITH A REBUILT TRANSMISSION DUE TO THE 3 YEAR/ 36,000 MILE WARRANTY. I HAD THE TRANS INSTALLED PAID THE BILL AND LOOKED INTO CONTACTING FORD TO COMPLAIN ABOUT THIS PROBLEM THAT I THOUGHT WASN'T NORMAL FOR A CAR IN GOOD SHAPE AND  MILES, WHEN I CAME ONTO A FORUM OF OTHER UNHAPPY FORD FREESTAR OWNERS WITH THE SAME PROBLEM.. I HAD TO FIX THE CAR BECAUSE IT WASN'T WORTH ANYTHING BROKEN, BUT GETTING RID OF IT NOW IT ISN'T WORTH THE 2 PAYMENTS I HAVE LEFT TO PAY PLUS THE REPAIRS JUST DONE COULD THIS BE DUE TO A TRANS PROBLEM THAT EVERYONE ELSE KNEW ABOUT EXCEPT ME?  *TR  THANK YOU   [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2004","productMake":"FORD","productModel":"FREESTAR","manufacturer":"Ford Motor Company"}]}]}