{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10314504,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2010","dateComplaintFiled":"02/26/2010","vin":"5TBBT4413YS","components":"STRUCTURE","summary":"INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)    THE FRAME ON MY 2000 TOYOTA TUNDRA IS RUSTED SO BAD IT HAS HOLES IN THE THROUGHOUT. I OPENED UP A CASE AT TOYOTA EXPERIENCE.(CASE # [XXX] ) IN MAY OF 2009 AFTER MY TRUCK WOULD NOT PASS INSPECTION.THEY SAID THERE WAS NOTHING IN PLACE TO FIX THESE SO NOTHING WAS DONE. I CALLED BACK REPEATEDLY THROUGHOUT THE YEAR AND THEY KEPT SAYING NOTHING IS BEING DONE AT THIS TIME.WHEN THE RECALL CAME OUT IN NOVEMBER 2010 FOR THE RUSTED CROSSMEMBER FOR THE SPARE TIRE I CALLED BACK AND THEY TOLD ME TO BRING THE TRUCK TO THE NEAREST TOYOTA DEALER FOR INSPECTION WHICH IS GRAPPONE TOYOTA IN CONCORD NH. I DROPPED THE TRUCK OFF FOR A FRAME INSPECTION ON JANUARY 27 2010. THE TRUCK FAILED THE INSPECTION THEY SAID IT IS THE WORST RUSTED FRAME THEY HAD EVER SEEN. GRAPPONE TOLD ME MY NEXT STEP WAS TO CALL TOYOTA BACK AND HAVE THEM SEND SOMEONE OUT TO LOOK AT THE FRAME. I CALLED BACK AND HAVE BEEN IGNORED SINCE. MY TRUCK HAS BEEN AT GRAPPONE TOYOTA FOR ONE MONTH. I HAVE CALLED BACK REPEATEDLY BUT THEY HAVE NOT SENT ANYONE OUT TO LOOK AT MY TRUCK. IT IS NEARLY IMPOSSIBLE TO GET IN CONTACT WITH MY CASE MANAGER AT TOYOTA OR THE SERVICE ADVISOR AT THE DEALER. *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"TOYOTA","productModel":"TUNDRA","manufacturer":"Toyota Motor Corporation"}]}]}