{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10315535,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2009","dateComplaintFiled":"03/02/2010","vin":"JTHBE262872","components":"VEHICLE SPEED CONTROL","summary":"PLEASE NOTE THAT I HAVE 2 LEXUS IS 350'S AND HAVE FILED COMPLAINT FOR ONE (ODI NUMBER 10315495).  I AM MAKING COMPLAINT FOR MY OTHER IS 350 SINCE THE RECALL APPLIED TO BOTH.      LEXUS HAS NOT ACTED TIMELY IN DETERMINING AND ANNOUNCING A REMEDY FOR MY VEHICLE IN RELATION TO THE SAFETY RECALL.  I RECEIVED A LETTER FROM LEXUS USA IN LATE 9/2009 OR EARLY 10/2009 ADVISING ME OF A SAFETY RECALL RELATED TO MY VEHICLE.  RECOMMENDATION FROM LEXUS AT THE TIME WAS TO REMOVE DRIVER SIDE FLOOR MAT.  LEXUS LETTER DOCUMENTED THAT THEY WOULD NOTIFY ME AS SOON AS A CAMPAIGN REMEDY IS AVAILABLE.  IT IS NOW 5 MONTHS AFTER NOTIFICATION OF SAFETY RECALL AND ACCORDING TO PHONE CONVERSATION WITH MY LEXUS DEALERSHIP SERVICE MANAGER AND LEXUS USA CUSTOMER SERVICE NO CAMPAIGN REMEDY FOR MY VEHICLE HAS BEEN DETERMINED BY LEXUS.  THESE PHONE CONVERSATIONS WERE YESTERDAY, 3/1/2010.      LEXUS HAS NOT ACTED TIMELY IN DETERMINING AND ANNOUNCING A REMEDY FOR MY VEHICLE IN RELATION TO THE SAFETY RECALL.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]}]}