{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10316372,"manufacturer":"ABC ENGINEERING, CO","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2010","dateComplaintFiled":"03/03/2010","vin":"","components":"POWER TRAIN","summary":"TEST FOR FRANK -- TEST FOR FRANK  WHAT DO YOU MEAN BY EVENTS? WEATHER, OTHER CRAZY DRIVERS, NOTHING HAPPENING AT ALL -- JUST NOT CLEAR FOR A REGULAR END USER  THE FAILURE -- WHAT HAPPENS IF I DON'T THINK OF IT AS A FAILURE - JUST SOMETHING ANNOYING, OR MAYBE I FELT IT WAS UNSAFE BUT NOT A FAILURE.  FAILURE MEANS THAT IT JUST STOPPED WORKING TO MOST PEOPLE - MAYBE IT JUST WORKED DIFFERENTLY THAN EXPECTED  NEED MORE ON WHAT YOU WANT FOR FREQUENCY AND CONSEQUENCES -- AGAIN NOT CLEAR WHAT YOU REALLY MEAN BY THAT OR WHAT WOULD BE USEFUL - MANY QUESTIONAIRES PROVIDE RANGES 0-1 RARELY, 2-4 OCCASIONALLY, 5-10, ETC.  CONSEQUENCES -- ARE YOU ASKING SEVERITY, PERSONAL INJURY, INCONVIENCE -- NEEDS TO BE MORE HELPFUL FOR THE END USER  THAT MAKES THE NEXT QUESTION TOUGH - WHAT WAS DONE TO CORRECT -- MAYBE NOTHING BECAUSE ITS NOT CLEAR TO ME WHAT IS WRONG -- LISTEN TO CAR TALK AND MANY TIMES PEOPLE KNOW SOMETHING IS NOT QUITE RIGHT BUT THEY DON'T KNOW WHAT SO THEY DON'T DO ANYTHING.  AGAIN -- IS THIS REALLY ENOUGH INFORMATION -- ACTUALLY MAYBE LISTENING TO CAR TALK IS A GOOD WAY TO FIGURE OUT WHAT TO ASK -- OR HOW ABOUT TALKING TO THE TWO GUYS WHO DO THE SHOW AND ASK THEM WHAT QUESTIONS THEY TYPICALLY ASK THE CALLS INS TO GET A DESCRIPTION OF THE PROBLEM -- I AM NOT SURE THAT THE QUESTIONS ARE REALLY HELPING TO GET YOU THE ANSWER.    MANY QUESTIONAIRES GIVE RANGES, OPTIONS IN PULL DOWNS, ETC AND THEN PROVIDE FREE FORM WHEN THE STANDARD ANSWERS DON'T WORK -- THIS IS JUST FREE FORM AND YOU ARE PUTTING A LOT OF PRESSURE ON ME TO FIGURE OUT WHAT YOU MIGHT WANT.  I WOULD ALSO THINK THAT HAVING SOME STANDARD ANSWERS MIGHT ACTUALLY HELP YOU MORE QUICKLY SORT THE COMPLAINTS TO PRIORITZE WHO TO FOLLOW-UP WITH TO TRY AND GET MORE DETAIL.    WHAT DO YOU MEAN BY PROPERTY DAMAGE?","products":[{"type":"Vehicle","productYear":"9999","productMake":"ABC","productModel":"ACRON MAGNUM","manufacturer":"ABC ENGINEERING, CO"}]}]}