{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10316641,"manufacturer":"Mitsubishi Motors North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2010","dateComplaintFiled":"03/04/2010","vin":"JA3AJ86E92U","components":"VISIBILITY,STRUCTURE","summary":"I OWN A 2002 MITSUBISHI LANCER (OZ RALLY) THAT WAS PURCHASED IN 2002.  DURING THE LAST FEW MONTHS OF 2009, I NOTICED MY TEMPERATURE CONTROL KNOB WAS BECOMING HARDER AND HARDER TO TURN.  ON MONDAY, MARCH 1, 2010 IT BROKE COMPLETELY OFF, LEAVING A PARTIAL STUB OF PLASTIC IN THE CONSOLE AND THE REMAINING PLASTIC INSIDE THE KNOB.  I FIRST WENT TO TWO AUTO PARTS STORES TO SEE IF THEY CARRIED THIS REPLACEMENT PIECE, AND THEIR PERSONNEL INFORMED ME I NEEDED TO HAVE IT REPAIRED A MITSUBISHI DEALERSHIP.  I THEN WENT TO THE MITSUBISHI DEALERSHIP TO INQUIRE ABOUT THE PROBLEM.  THEY INFORMED ME THE PART COULD NOT BE REPLACED INDIVIDUALLY, BUT IT WOULD COST $311 TO REPLACE THE ENTIRE CONSOLE IN ADDITION TO THE $150 OR MORE IN LABOR COSTS.  I REFUSED TO PAY SUCH AN OUTLANDISH PRICE, CONSIDERING THAT MY CONSOLE WAS IN PERFECTLY WORKING ORDER.  I ONLY NEED THE BROKEN PLASTIC MECHANISM REPLACED, NOTHING MORE.  AND PAYING APPROXIMATELY $500 TO REPLACE A PLASTIC PIECE IS RIDICULOUS.  AFTER FURTHER RESEARCH, I REALIZED THAT THIS IS A COMMON PROBLEM WITH OTHER LANCER OWNERS AND THE MANUFACTURER SHOULD BE INFORMED OF THIS DEFECT. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MITSUBISHI","productModel":"LANCER","manufacturer":"Mitsubishi Motors North America, Inc."}]}]}