{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10318564,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2009","dateComplaintFiled":"03/10/2010","vin":"5TDZK23C27S","components":"SERVICE BRAKES, HYDRAULIC","summary":"ON JANUARY 19, 2009 MY 2007 TOYOTA SIENNA FRONT ROTORS & BRAKE PADS FAILED ROUND- TRIP FROM SAN FRANCISCO TO ORANGE COUNTY. MILEAGE READ: 20,939; & AGAIN ON 01-12-2010  WHEN MILEAGE WAS 30,128. THERE WERE NO WARNING LIGHTS, OR NOTIFICATION BY MECHANIC OR SERVICE PROVIDERS AT REGULAR MAINTENANCE CHECKUPS ABOUT WEAR OR COMPROMISED ROTORS & PADS. IN ADVANCE OF EACH INCIDENT. MAINTENANCE HAD BEEN REGULARLY SCHEDULED.  ON JANUARY 19, 2009 , BRAKE ROTORS FAILED SHOWING DEEPLY SCRATCHES AND  WERE FUSED WITH THE PADS.  ON JANUARY  12, 2010 ROTORS REQUIRED RESURFACING BUT PADS WERE OK.  I CONTACTED POWER TOYOTA DEALERSHIP IN IRVINE,CA. ABOUT  THESE CONCERNS; THEIR RESPONSE INDICATED A DESIGN FLAW AS THE PADS ARE OF MADE PF HARDER MATERIAL THAN ROTORS  THUS WEARING ROTORS BEFORE PADS AND FUSING THE TWO METALS TOGETHER.  I HAD SEVERAL RETURN CALLS  FROM  THEIR SPECIALIST ,A  MECHANICAL ENGINEER FORMERLY WITH GM. NO SOLUTIONS WERE OFFERED AND NO FOLLOWUP RECEIVED AFTER I INQUIRED IF THE DEALER WOULD REPLACE THE MANUFACTURER'S PADS WITH SOFTER ONES(AFTERMARKET) AS A TEST. IT WAS MADE CLEAR EVEN IF AFTER-MARKET PADS WERE INSTALLED, THEY MIGHT NOT LAST MORE THAN 5-6 THOUSAND MILES.  I HAVE CONCERNS THAT THE BRAKES WILL FAIL AGAIN AND CAUSE POTENTIAL INJURY AND DAMAGE TO ME OR PASSENGERS OR TO OTHERS; CERTAINLY DAMAGE ALSO MEANS REPLACEMENT OF  THE ROTORS EVEN IF THE PADS DO NOT SHOW WEAR. I AM REPORTING THIS AS A  FLAW IN MECHANICAL/PRODUCT DESIGN AND MANUFACTURE OF THE 2007 SIENNA; INTENTIONAL OVERSIGHT OR NOT,IT IS A LACK OF MITIGATION FOR THE BRAKE SYSTEM THAT POSES A POTENTIALLY HAZARD. I BELIEVE THE SIENNA VAN, INTENDED FOR FAMILY AND LIGHT LOADS, POSES A  BRAKE RISK WHILE DRIVING AND ADDITIONAL EXPENSE AND WORRY ABOUT ROTOR/BRAKE FAILURE . IT IS CONTRARY TO THE EXPERIENCE  I HAD WITH MY EARLIER 300K TOYOTA VAN (1985); MY SATISFACTION WITH IT LED ME TO PURCHASE  THE 2007 SIENNA WHICH I NOW  REGRET. I AM ASKING TOYOTA TO REPLACE THE BRAKE SYSTEM OR  PROVIDE A NEW MODEL VAN. *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"TOYOTA","productModel":"SIENNA","manufacturer":"Toyota Motor Corporation"}]}]}