{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10322212,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2010","dateComplaintFiled":"03/25/2010","vin":"2A8HR64X18R","components":"SERVICE BRAKES, HYDRAULIC","summary":"MY 2008 CHRYSLER TOWN & COUNTRY LIMITED SUDDENLY MADE A GRINDING NOISE AT 12,200 MILES.  THERE WAS NO BREAK SQUEALING/NOTIFICATION, AND WITHOUT WARNING THE BRAKES WERE METAL TO METAL.  THE VAN NEEDED FRONT BRAKE PADS AND ROTORS REPLACED.  I CALLED THE DEALERSHIP AND WAS TOLD THAT THESE VEHICLES DON'T GO VERY LONG WITHOUT NEEDING BRAKES AND THAT THE PADS ON THIS VAN DO NOT SQUEAL.  I ASKED HOW I WAS SUPPOSED TO KNOW THAT I WOULD NEED NEW BRAKES AT SUCH LOW MILEAGE IF THEY DON'T SQUEAL, AND THE DEALER SAID THAT I WOULD HAVE KNOWN IF I HAD MY TIRES ROTATED EVERY 6K MILES.  I HAD HIM CHECK MY HISTORY AND IT WAS LESS THAN 6K SINCE LAST ROTATION SO HE TOLD ME TO COMPLAIN TO CHRYSLER.  I DID, THEY OPENED A CASE AND TOLD ME TO TAKE THE VAN TO THE DEALER.  THE DEALER INSPECTED THE VAN AND TOLD ME THAT IT NEEDED FRONT BRAKE PADS AND BOTH ROTORS REPLACED AND THAT BECAUSE OF THE CONDITION OF THE BRAKES, IT WAS NOT SAFE FOR ME TO DRIVE AND THEY COULD NOT LET ME LEAVE IN THAT CONDITION.  THEY REPORTED THIS BACK TO THE CASE MANAGER AT CHRYSLER.  AFTER 4 DAYS AND NUMEROUS PHONE CALLS FROM BOTH THE SERVICE MANAGER AND MYSELF, CHRYSLER AGREED TO DO A \"ONE-TIME GOODWILL\" REPAIR FOR ME, AND I WAS TO ASKED TO PAY $50.","products":[{"type":"Vehicle","productYear":"2008","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]}]}