{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10324832,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2010","dateComplaintFiled":"04/10/2010","vin":"","components":"EQUIPMENT ADAPTIVE/MOBILITY","summary":"MY 2009 TOYOTA VENZA HAS THE DEFECTIVE FLOORMAT PROBLEM WHICH WAS IDENTIFIED BY TOYOTA MONTHS AGO AND A RECALL ANNOUNCED.  IT HAS BEEN MANY MONTHS SINCE THE ANNOUNCEMENT AND MY DEALER HAS NOT RECEIVED ANY PARTS OR FIX FOR THIS SAFETY PROBLEM.   WHEN I CONTACTED TOYOTA CORPORATION, THEIR CUSTOMER SERVICE REPRESENTATIVE INFORMED ME THAT AS YET THERE IS NO FIX AVAILABLE AND THEREFORE NO RECALL NOTICES HAVE BEEN SENT OUT AND THEREFORE NO PARTS ARE AVAILABLE.  IN THE MEANTIME I HAVE REMOVED THE FLOORMAT AS SUGGESTED BY TOYOTA, BUT MY LIGHT CARPETING IS GRADUALLY BEEN RUINED AND THE FLOORMATS WHICH I PURCHASED AT CONSIDERABLE COST ARE USELESS.  I FEEL THAT THE DELAY IN DEVELOPING AND DELIVERING A SOLUTION IS UNREASONABLE AND THAT THE MANUFACTURER SHOULD COMPENSATE ALL TOYOTA OWNERS FOR THIS UNRESPONSIVENESS AND PROLONGING OF AN UNSAFE SITUATION. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"TOYOTA","productModel":"VENZA","manufacturer":"Toyota Motor Corporation"}]}]}