{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10325595,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2010","dateComplaintFiled":"04/14/2010","vin":"1FMZU72K13U","components":"STRUCTURE","summary":"A LITTLE OVER A YEAR AGO I AND A FRIEND CAME OUT OF A GROCERY STORE TO DISCOVER THERE WAS A HAIRLINE CRACK IN THE REAR PANEL OF MY 2003 FORD EXPLORER. I DROVE RIGHT OVER TO A FORD DEALERSHIP TO REPORT THE INCIDENT. I DO HAVE AN EXTENDED WARRANTY FOR 100,000 MILES. IT WAS REPORTED TO THE WARRANTY COMPANY AND I WAS DENIED REPAIR. I WAS TOLD I COULD PAY $1,000.00 TO HAVE IT REPAIRED OR PUT CAULKING ON IT TO HELP TO SEAL THE CRACK. I PUT THE CAULKING ON IT AS I DID NOT HAVE THE MONEY TO PAY TO HAVE IT FIXED. I AM RETIRED AND ON A FIXED INCOME.  OVER THE COURSE OF TIME THE CRACK WIDENED CAUSING THE PANEL  AND WINDOW TO SHIFT TO THE LEFT.  ON MONDAY 4/12/10  I OPENED THE HATCHBACK WINDOW TO PLACE A FEW ITEMS INSIDE AND THE WINDOW CAME CRASHING DOWN ON MY HEAD ALMOST DRIVING ME INTO THE GROUND. THE HINGES BROKE AND HAD A FRIEND NOT BEEN THERE WITH ME I COULD NOT HAVE LIFTED THAT WINDOW. HE AND I WORKED FOR 45 MINUTES TO GET IT PLACED BACK TO WHERE IT WAS NOT HANGING AND HAD TO PUT BUNGY CORDS ON TO HOLD IT IN PLACE. I HAVE HAD A HEADACHE FOR 3 DAYS NOW. I DROVE RIGHT OVER TO A FORD DEALERSHIP TO REPORT THE INCIDENT. THE SERVICE MANAGER TOOK MY INFORMATION AND CONTACTED THE WARRANTY COMPANY WHO GOT BACK TO HIM AND STATED THEY WOULD REPLACE THE HINGES. I TOLD HIM THIS IS UNACCEPTABLE!! THIS CRACK HAS WIDENED OVER THE LAST YEAR AND THE HATCHBACK HAS SHIFTED TO THE LEFT. REPLACING THE HINGES IS A TEMPORARY FIX. LIKE PUTTING A BANDAID ON A COMPOUND FRACTURE!  I THINK THE ENTIRE HATCHBACK HAS WEAKENED AND IF THE BIG DOOR FALLS ON ME I COULD BE KILLED. AT THIS POINT I AM UNABLE TO UTILIZE THE HATCHBACK AT ALL AND MUST CLIMB OVER THE BACK SEAT TO RETRIEVE ANYTHING BEHIND IT. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}